CHANEL DOYLE
Hamilton,WKO
Summary
I am an organized receptionist and customer service representative with the ability to multitask and maintain composure in fast-paced, high-pressure environments. I am professional and have a kind and positive attitude when interacting with others or taking on challenges that may arise.
Overview
8
8
years of professional experience
Work History
Administration/Reception
Knighton Normal School
Hamilton
09.2019 - 12.2022
- Answer queries via phone and email
- Enter data onto the Ministry of Educations portal
- Enthusiastically work within a team of 70+ staff
- Maintain a positive and approachable demeanor
- First aid trained
- Maintained confidentiality of sensitive information.
Learning Assistant
Knighton Normal School
Hamilton
03.2019 - 09.2019
- Work alongside children of high needs
- Create resources.
Customer Services Representative
Pinnacle Midlands Health Network
Hamilton
08.2016 - 09.2018
- Sort accounts and recalls
- Record accurate medical notes/data
- Patient confidentiality.
Caregiver
Wilson Carlile
Hamilton
06.2015 - 07.2016
- Patient input to computer data systems
- Continued interaction with patients and family with empathy and compassion
- Maintained a clean environment for patients by following proper infection control protocols
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
- Provided compassionate care to elderly patients, adapting to their individual needs and preferences
- Developed meaningful relationships with clients, understanding their personal stories and daily routines.
Education
Lvl 4 Computers -
01.2001
Lvl 4 CSR training -
01.2001
Lvl 5 Aged Care -
01.2001
Skills
- Calendar Management
- Document Management
- Visitor assistance
- Mail handling
- Bookkeeping
- Data Entry
- Administrative Support
- Meticulous and organized
- Positive and professional
Timeline
Administration/Reception - Knighton Normal School
09.2019 - 12.2022
Learning Assistant - Knighton Normal School
03.2019 - 09.2019
Customer Services Representative - Pinnacle Midlands Health Network
08.2016 - 09.2018
Caregiver - Wilson Carlile
06.2015 - 07.2016
Vision Collage - Lvl 4 Computers,
NZMA - Lvl 4 CSR training,
CTC - Lvl 5 Aged Care,
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