Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Chaoli Jones

Hamilton

Summary

I’m a former production manager with a background in LEAN manufacturing, process improvement, and administration.After spending the last couple of years as a full-time mum, I’m now ready to ease back into the workforce with a part-time role as my youngest starts kindy.

I have experience in leading teams, managing projects, and applying LEAN principles to improve efficiency, as well as handling the day-to-day admin to keep everything running smoothly.

While I bring a mix of management, project, and admin skills, I’m open to all kinds of roles. My goal right now is to get back into work, build up my confidence, and find a flexible position that suits my lifestyle. I'm adaptable, eager to learn, and looking for a role where I can contribute and grow, no matter the job.

Overview

12
12
years of professional experience

Work History

Production Manager

Gallagher Group
Melville, Hamilton
08.2019 - 07.2022
  • Managed department KPIs (OPRs/DIFOT) to ensure performance targets were met.
  • Prioritized health and safety, ensuring all team members had the necessary PPE and that safety standards aligned with company policies.
  • Conducted regular department reviews to assess and improve safety and operational practices.
  • Led daily standup meetings to review performance, address issues, and implement countermeasures for problem resolution.
  • Facilitated problem-solving discussions, coaching the team to identify root causes and implement effective corrective actions.
  • Oversaw HR functions, including performance management, disciplinary actions, and attendance tracking.
  • Managed two direct-report Supervisors, with team leaders and team members reporting through them.
  • Managed department projects, ensuring alignment with company objectives and timely completion of project tasks.
  • Collaborated with the Value Stream Manager to develop and manage the department’s annual budget, including capital expenditure planning.
  • Participated in manager-level meetings, reporting KPI performance and working with the team to resolve any out-of-target metrics.
  • Led recruitment efforts, ensuring proper staffing levels, hiring processes, contract creation, and compliance with pre-employment requirements (e.g., drug testing).
  • Coached and mentored supervisors, team leaders, and team members to support professional growth and leadership development.
  • Conducted annual one-on-one performance reviews and ensured timely completion of team appraisals.
  • Identified training and versatility gaps to mitigate single-point dependencies and enhance workforce flexibility.
  • Supported leadership development by enrolling potential leaders in training programs to prepare them for career progression.
  • Completed monthly Work order variances with the use of SAP.
  • Compiled monthly Balanced score card results with reasons outlined for any issues, along with any corrective actions underway, to present back to the senior leadership team.

Project Facilitator

Gallagher Group
, Hamilton
11.2015 - 07.2019
  • Developed comprehensive project scopes in collaboration with teams and stakeholders, outlining objectives, desired outcomes, milestone actions, and cost considerations for upfront approval.
  • Managed project timelines and tracked progress using tools such as Trello and sprint boards, ensuring timely completion of tasks.
  • Conducted red-line reviews to assess project progress and ensure alignment with objectives.
  • Facilitated clear communication with shop floor teams to ensure they understood project goals and supported implementation efforts.
  • Led a variety of hands-on and strategic tasks, including setting up department KPI boards, printing and assembling project materials, and organizing physical workspace layouts.
  • Created detailed work instructions and trained team members on newly developed processes.
  • Coordinated physical department setups, including marking floor areas for equipment placement, PPE zones, and workflow organization.
  • Delivered project presentations, provided status updates, and facilitated stakeholder meetings to discuss progress and next steps.
  • Managed administrative tasks, including documentation, reporting, and conducting site tours for company visitors.
  • Engaged in continuous improvement initiatives, collaborating with cross-functional CI teams to support and coach them in implementing process enhancements.
  • Conducted benchmarking visits to other companies to identify and adopt best practices for operational improvement.
  • Reviewed tasks and processes to identify waste reduction opportunities, ensuring alignment with LEAN principles and continuous improvement strategies.
  • Used SAP to manage stock and upload project documents.

Production Support Administrator

Gallagher Group
, Hamilton
06.2011 - 11.2015
  • Created Job Element Sheets (JES) (work instructions) for various products, processes, and procedures to ensure consistency in job execution.
  • Served as the gatekeeper for JES, ensuring compliance with company standards before uploading them to SAP, the document management system.
  • Filmed and analyzed job processes, utilizing Yamazumi (line balancing tools) to identify and eliminate waste, optimize task distribution among operators, and improve takt times for greater production efficiency and cost savings.
  • Trained new team members within the administration team, ensuring they were equipped with the necessary skills and knowledge.
  • Compiled departmental KPI results and prepared monthly balanced scorecards for performance tracking and reporting.
  • Managed stationery orders for all departments across the site.
  • Fielded and resolved queries related to JES, job times, and job routes in SAP, providing support to production teams.
  • Raised Engineering Change Notes (ECNs) to update job times following process improvements, ensuring all stakeholders were informed and product costs were adjusted accordingly.
  • Conducted 6S audits across departments to maintain workplace organization, efficiency, and compliance.

NPI- Coordinator (new Product Introduction)

Gallagher Group
, Hamilton
03.2010 - 06.2011
  • Supported the transition of new products from R&D to full-scale production, ensuring a smooth handover to manufacturing.
  • Learned product assembly firsthand to assess the most efficient and effective build process, optimizing workflow for production.
  • Ensured the necessary tools and equipment were created by the maintenance team or procured to support the manufacturing process.
  • Worked with the Production Engineering team to set up and validate GATE testing systems before production rollout.
  • Conducted process filming and analysis to eliminate waste, optimize assembly flow, and determine the ideal number of operators for efficient production (Lean Manufacturing).
  • Created Job Element Sheets (JES) and Yamazumi charts to guide production teams in standardized and efficient assembly processes.
  • Trained production team members on new product builds and facilitated trial production runs to identify and resolve process issues.
  • Led Design Verification (DV) and Production Validation (PV) runs, including pre- and post-run meetings, to evaluate production readiness and resolve bottlenecks.
  • Acted as an independent liaison between R&D and Production, identifying and addressing transition challenges to ensure seamless integration.
  • Raised and escalated production issues to relevant teams, ensuring timely resolution before full-scale production approval.

Education

National Certificate in Competitive Manufacturing: Level 1-4 -

NZQA-Competenz
Hamilton
01-2016

Women in Leadership-Course Completion -

Brightstar
Auckland
10-2019

CRC-Conflict, Resilience And Change: Course Completion -

Verve Elevate
Hamilton
01-2019

Influencing Stakeholders: Course Completion -

Verve Elevate
Hamilton
01-2019

Leadership: Course Completion -

Verve Elevate
Hamilton
01-2019

LSI (Life Styles Inventory Assessment) -

Human Synergistics
Hamilton
01-2021

Skills

  • KPI management
  • Safety compliance
  • Project management
  • Team leadership
  • Operational audits
  • Lean manufacturing
  • Employee training
  • Budget management
  • Performance assessment
  • Root cause analysis
  • Effective communication
  • Problem solving
  • Cross-functional collaboration
  • Continuous improvement
  • Experience in value stream mapping
  • Manufacturing management
  • Continuous improvement processes
  • KPI tracking
  • Production optimization
  • Assembly and production
  • Manufacturing
  • Resource allocation
  • Preventive maintenance oversight
  • Staffing management
  • Quality assurance testing
  • Data-driven
  • Excel data analysis
  • Lean principles

Affiliations

  • I enjoy going for long walks, its the highlight of my day! I love spending time with my 2 sons Mason (8) and Nikau (2). I am currently re-learning to play the guitar. I have recently been learning about E commerce, marketing and content creation in my spare time, in the hopes of establishing multiple income streams. I have recently set up a shop on shopify to try my hand at dropshipping.

Accomplishments

  • I was awarded the Orange award during my time with the gallagher group for my invention of a TIMWOOD waste establishment tool to encourage the prdouction team to identify and eliminate waste. This is an in house award within the gallagher group.
  • I was also asked to speak at the human synergistics conference (onine via skype) to a crowd of over 500 people which really pushed me out of my comfort zone.

References

References available upon request.

Timeline

Production Manager

Gallagher Group
08.2019 - 07.2022

Project Facilitator

Gallagher Group
11.2015 - 07.2019

Production Support Administrator

Gallagher Group
06.2011 - 11.2015

NPI- Coordinator (new Product Introduction)

Gallagher Group
03.2010 - 06.2011

National Certificate in Competitive Manufacturing: Level 1-4 -

NZQA-Competenz

Women in Leadership-Course Completion -

Brightstar

CRC-Conflict, Resilience And Change: Course Completion -

Verve Elevate

Influencing Stakeholders: Course Completion -

Verve Elevate

Leadership: Course Completion -

Verve Elevate

LSI (Life Styles Inventory Assessment) -

Human Synergistics

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Chaoli Jones