Charlotte-Rose McCaffrey
Christchurch,New Zealand
Summary
At Paper Plus Barrington, I excelled as a Business Support Administrator, adeptly resolving customer complaints to boost loyalty and seamlessly managing inventory to prevent stock issues. My problem-solving prowess and proficiency in data analysis underscore my adaptability and continuous improvement ethos, ensuring operational excellence and team collaboration.
Overview
9
9
years of professional experience
Work History
Business Support Administrator
Paper Plus Barrington
03.2015 - 06.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Purchased new products and oversaw inventory stocking and availability.
- Used [Software] to authorize and monitor purchase orders and consumables.
- Analyzed data trends to forecast inventory needs accurately, preventing stockouts or overstock situations.
Education
NZ Certificate in Project Management (Level 4)
Ara Institute of Canterbury
Christchurch, NZ04.2020
Bachelor of Commerce - Accounting, Finance And Information Systems
University of Canterbury
Christchurch, NZ04.2005
Skills
- Attention to Detail
- Problem-solving abilities
- Team Collaboration
- Decision-Making
- Adaptability and Flexibility
- Continuous Improvement
Timeline
Business Support Administrator
Paper Plus Barrington
03.2015 - 06.2024
NZ Certificate in Project Management (Level 4)
Ara Institute of Canterbury
Bachelor of Commerce - Accounting, Finance And Information Systems
University of Canterbury
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