Summary
Overview
Work History
Education
Skills
Timeline
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Charlotte Williams

Summary

Caring and compassionate Student Nurse well-versed in nursing fundamentals. Demonstrated success in delivering care to multiple patients, balanced with high-volume task load. Organised and dependable worker eager to learn with a great positive attitude.



Overview

7
7
years of professional experience

Work History

Bartender, Waitress

Craft Bar Kitchen
01.2022 - Current
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to laws regarding alcoholic beverage services and customer regulations.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Improved deescalation skills with intoxicated aggressive customers.

Kitchen Hand, Bartender

Saint Clair Golf Club
12.2020 - 10.2021
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Delicatessen Assistant

New World Centre City
02.2017 - 11.2020
  • Provided great customer service.
  • Educated consumers on food safety.
  • Answered inquiries from consumers and staff.
  • Maintained adequate hand hygiene and sanitation.
  • Trained new staff and used effective communication with consumers and within the team.


Education

Bachelor of Nursing - Nursing

Otago Polytechnic
Dunedin
12.2023

High School Diploma -

Queens High School
Dunedin
12.2020

Skills

  • Interpersonal Communication, gained from 5 years experience working in customer service and hospitality I demonstrate excellent interpersonal communication skills with patients and within the multi-disciplinary team which has been recognised by registered nurses in the clinical environment
  • Critical Thinking: Improved throughout previous placements especially when faced with unexpected client outcomes
  • Cultural Competency: Recognises the principals of the Treaty of Waitangi within my practice Demonstrates cultural competence by working in partnership with clients from different cultural backgrounds throughout different placements
  • Empathy and Compassion: Personally values empathy and compassion and demonstrates this in my practice frequently
  • Excellent Time Management: Gained from working part-time through high-school and tertiary study, juggling sports, studies, jobs and personal life Further demonstrates time management skills during placements by completing all portfolio work and additional clinical education

Timeline

Bartender, Waitress

Craft Bar Kitchen
01.2022 - Current

Kitchen Hand, Bartender

Saint Clair Golf Club
12.2020 - 10.2021

Delicatessen Assistant

New World Centre City
02.2017 - 11.2020

Bachelor of Nursing - Nursing

Otago Polytechnic

High School Diploma -

Queens High School

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Charlotte Williams