Charne Schwartz
Christchurch,CAN
Summary
Successful client adviser with 1 1/5 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability. Competent in word, excel, and ability to adapt and learn new systems.
Overview
6
6
years of professional experience
Work History
Client Service Advisor
Ministry Of Business, Innovation, And Employment
11.2022 - Current
- Developed strong relationships with clients and colleagues, fostering a collaborative work environment focused on achieving business goals.
- Utilized advanced problem-solving techniques when faced with challenging situations that required unique or creative solutions.
- Collaborated with cross-functional teams to resolve client issues efficiently while maintaining a high level of professionalism at all times.
- Maintained comprehensive knowledge of company policies, procedures, and offerings in order to effectively address client needs.
- Actively participated in ongoing professional development programs aimed at refining skills necessary for continued success as a Client Service Advisor.
Barrista
79 Impresso Cafe
06.2018 - 01.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Law And Bachelor's of Criminal Justice - Law
University of Canterbury
Christchurch, NZ06.2025
Skills
- Strong empathy
- Exceptional communication
- Complaint Handling
- Client Retention Strategies
- Performance Tracking
- Client Relations
- Meeting deadlines
- Account Management
- Computer Skills
- Calm and Professional Under Pressure
Accomplishments
I have currently been able to complete by double degree with a B to B+ average. My main focus being company and property law.
Timeline
Client Service Advisor
Ministry Of Business, Innovation, And Employment
11.2022 - Current
Barrista
79 Impresso Cafe
06.2018 - 01.2022
Bachelor of Law And Bachelor's of Criminal Justice - Law
University of Canterbury
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