Dedicated operational administrator with a strong background in administrative support and customer service. Skilled in database management and workflow optimization, contributing to improved operational readiness and team collaboration.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Operational Administrator
Royal New Zealand Navy
Devonport
02.2020 - Current
Coordinated administrative tasks to support operational readiness and efficiency.
Maintained databases for personnel management and operational tracking.
Implemented office procedures to enhance daily workflow and organization.
Provided general administrative support to staff members.
Performed data entry tasks into computer databases from paper documents.
Answered incoming calls and responded to customer inquiries.
Maintained positive working relationship with fellow staff and management.
Monitored emails, sorted mail and distributed correspondence accordingly.
Waitress
Broncos Steakhouse
Manukau
2017 - 01.2020
Provided exceptional customer service in fast-paced dining environment.
Greeted customers, answered questions, and recommended specials to enhance dining experience.
Recorded food and drink orders accurately from customers at tables.
Maintained cleanliness of tables and dining areas throughout shifts.
Trained new waitstaff on restaurant procedures to ensure consistent service quality.
Cultivated positive relationships with regular customers through engaging conversation.
Education
Macleans College
Auckland, NZ
Skills
Office administration
Workflow optimization
Database management
Data entry
Staff coordination
Customer service
Certification
New Zealand Certificate in Domestic Maritime Crewing (Level 3)
New Zealand Certificate in Maritime Crewing (Level 2)