Chloe Yardley-Mckendry
AUCKLAND
Summary
Dedicated operational administrator with a strong background in administrative support and customer service. Skilled in database management and workflow optimization, contributing to improved operational readiness and team collaboration.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Operational Administrator
Royal New Zealand Navy
Devonport
02.2020 - Current
- Coordinated administrative tasks to support operational readiness and efficiency.
- Maintained databases for personnel management and operational tracking.
- Implemented office procedures to enhance daily workflow and organization.
- Provided general administrative support to staff members.
- Performed data entry tasks into computer databases from paper documents.
- Answered incoming calls and responded to customer inquiries.
- Maintained positive working relationship with fellow staff and management.
- Monitored emails, sorted mail and distributed correspondence accordingly.
Waitress
Broncos Steakhouse
Manukau
2017 - 01.2020
- Provided exceptional customer service in fast-paced dining environment.
- Greeted customers, answered questions, and recommended specials to enhance dining experience.
- Recorded food and drink orders accurately from customers at tables.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Trained new waitstaff on restaurant procedures to ensure consistent service quality.
- Cultivated positive relationships with regular customers through engaging conversation.
Education
Macleans College
Auckland, NZSkills
- Office administration
- Workflow optimization
- Database management
- Data entry
- Staff coordination
- Customer service
Certification
- New Zealand Certificate in Domestic Maritime Crewing (Level 3)
- New Zealand Certificate in Maritime Crewing (Level 2)
Timeline
Operational Administrator
Royal New Zealand Navy
02.2020 - Current
Waitress
Broncos Steakhouse
2017 - 01.2020
Macleans College