CHRISTOPHER GOODALL

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
• Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
• Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.

• Supervised and assisted in the grading and acceptance of large quantities of Non-Ferrous metals into the yard
• Managed deadlines of metal processing and loading of product into being shipment ready
• Resolved conflicts between team members and addressed complaints or grievances.
• Supervised team of helpers, processors and material movers to efficiently complete tasks.
• Trained new team members on proper and safe use of tools and equipment.
• Inspected work areas to keep free of hazards and maintain proper function of safety equipment.

• Delegated assignments and coordinated schedules to manage day-to- day employee activities and functions.
• Adjusted product lines and inventory based on market conditions and customer feedback.
• Coordinated smooth department receiving, inventory storage and product management.
• Documented department activities through logs and reports.
• Stocked, rotated and marked product to maintain displays and promote sales
• Inspected department daily to verify team conformance with policies and expectations
• Resolved escalated issues with positive approach, persuasive communication skills and conflict management strategies
• Drafted reports to inform senior decision-makers and guide operational strategy
• Tracked labor, sales and inventory and managed operations to maximize returns
• Managed employee performance through disciplining, coaching and counseling.
• Achieved department targets with strategic resource allocation and schedule management.

• Directed work of multiple teams and assisted with meeting specific team project goals.
• Reduced corporate risk by identifying and reporting compliance issues or violations.
• Fostered inclusive and progressive work culture to boost employee morale and overall satisfaction.
• Improved employee skills and increased team value with new training opportunities and empowering leadership.
• Managed employee performance through disciplining, coaching and counseling.
• Liaised with regulatory agencies to address audits, compliance issues and ongoing operational requirements.
• Tracked labor, sales and inventory and managed operations to maximize returns.
• Led training and onboarding programs to assist new hires with meeting targets.
• Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

• Developed production tracking and quality control systems to improve adherence to project specifications.
• Prepared and maintained production reports and personnel records.
• Hired, trained and evaluated production crew performance.
• Logged production activities and incidents in daily reports for senior leaders.
• Communicated with and motivated employees to drive productivity.
• Detected production problems early with robust monitoring programs.
• Set and monitored product standards, examining samples of raw products to verify quality.
• Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.

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Shadowed faculty members to observe teaching techniques, curriculum implementation and to discuss new ideas for instruction.

• Collaborated with supervising teacher to plan instructional goals and objectives, course concepts and instructional methods.
• Created and executed techniques to manage class during instruction.
• Set high standards for student performance, supported by meaningful and appropriately diversified instruction.
• Experimented with diverse teaching materials and strategies to eliminate. unsuccessful techniques and hone preferred methods.
• Supervised students to proactively address conflicts or assist with challenges.
• Encouraged students to persevere with challenging tasks in preparation for advanced learning opportunities.
• Engaged students with immersive activities to expand on lecture topics.
• Graded homework and tests using electronic marking devices or answer sheets.
• Completed required emergency response training to deliver basic first-aid or respond to emergent conditions.
• Created quizzes and exams to evaluate student comprehension and uncover challenges.
• Educated students in basics of English grammar and conversational speaking.
• Used positive reinforcement and provided clear feedback to help students succeed.
• Attended workshops to learn about student motivation and engaging learning activities.

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• Taught new workers about safety, machine operation and production standards.
• Followed exact job specifications to produce products of consistent quality
• Used correct PPE and complied with safety requirements to prevent injuries.
• Selected packages and products from warehouse to create pallets with balanced loads.
• Cleaned up workstations continuously to follow good house-keeping standards.
• Worked in team-based environment to assemble and ship products.
• Trained in different stations to offer skilled work on production assignments.
• Set up, operated and adjusted equipment used for daily production.
• Stacked and labeled raw materials using forklifts and labelling machines.
• Notified maintenance personnel of machine issues to be fixed.
• Cleaned work areas to reduce hazards.

• I would assist shop staff by keeping the store tidy and picking up goods.
• Completed daily tasks accurately and on-time to support shop needs.
• Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.