Christopher Jones
Auckland,AUK
Summary
Results-driven Master Data Specialist known for high productivity and efficient task completion. Possess specialized skills in data quality management, metadata management, and master data governance. Excel in critical thinking, problem-solving, and teamwork, ensuring seamless data integration and integrity across platforms. Committed to leveraging analytical abilities and attention to detail to support organizational objectives.
Overview
7
7
years of professional experience
Work History
Master Data Specialist
Telnet Services
Queen Street, Auckland
04.2018 - Current
- Delivered technical support for resolving issues with organization's software tools utilized in managing Master Data Records.
- Controlled and updated detailed databases, confirming accuracy and relevancy of information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed customer accounts including billing inquiries, payment processing, and account updates.
- Documented all account updates accurately within internal systems.
- Investigated and solved problems with payments, account updates and other concerns.
Education
Bachelor of Arts - History
University of Auckland
Auckland, NZ07-2016
Skills
- Master data management
- Database administration
- Problem solving
- Attention to detail
- Account management
- Reporting tools
- Data quality assurance
- Customer service
Timeline
Master Data Specialist
Telnet Services
04.2018 - Current
Bachelor of Arts - History
University of Auckland
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