Summary
Overview
Work History
Education
Skills
License
Timeline
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Chyna Watson

Summary

Motivated communications graduate with a strong foundation in effective messaging, media strategies, and interpersonal skills. Eager to leverage my expertise in any role that benefits from clear, impactful communication and a collaborative approach to achieve organizational goals.

Overview

7
7
years of professional experience

Work History

Community Support Worker

Pact Group
02.2024 - 12.2024
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
  • Conducted thorough assessments to identify areas of need, devising targeted interventions for maximum impact.
  • Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
  • Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.

Afterschool Care Worker

MASH
06.2022 - 09.2023
  • Facilitated group activities to develop social skills and teamwork among students within the after-school program.
  • Provided a supportive environment for students dealing with academic or personal challenges, offering guidance when needed.
  • Enhanced student participation by incorporating age-appropriate games and activities into the after-school program.
  • Managed daily after-school care operations, ensuring a safe and nurturing environment for all students.
  • Implemented positive behavior management techniques, promoting respectful interactions among students.

Mitre 10 Customer Service

Mitre 10
11.2022 - 02.2023
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Collaborated with team members to improve overall response times and service quality.
  • Enhanced customer experiences by providing timely and accurate information on products and services.
  • Developed rapport with customers through active listening and tailored assistance, fostering loyalty.
  • Assisted customers in navigating the company website or mobile app for self-service options when applicable.

Casual IT Cleaning

CleanIT
06.2018 - 01.2020
  • Enhanced warehouse cleanliness by implementing efficient cleaning techniques and schedules.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Preserved the longevity of equipment through meticulous cleaning and maintenance procedures.
  • Performed cleaning and maintenance duties as directed.

Education

Bachelor of Arts - Communications

Otago University
Dunedin
01-2024

Skills

  • Behavioural support
  • Disability Awareness
  • Transportation Assistance
  • Individualized support
  • Problem-solving abilities
  • Active Listening
  • Data Entry

License

Full NZ Drivers Licence 

Timeline

Community Support Worker

Pact Group
02.2024 - 12.2024

Mitre 10 Customer Service

Mitre 10
11.2022 - 02.2023

Afterschool Care Worker

MASH
06.2022 - 09.2023

Casual IT Cleaning

CleanIT
06.2018 - 01.2020

Bachelor of Arts - Communications

Otago University

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Chyna Watson