Clayton Wright
Auckland,AUK
Summary
Developed strong observational and situational awareness skills in security-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where I have history in as a national swimming champion for swimming, these skills can contribute to maintaining safe and orderly environment and enhance ensuring a safe and welcoming environment for customers,
Overview
2
2
years of professional experience
Work History
Security Officer
Wijohn Securty
06.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Front of House Staff Member
El Greco Restaurant
08.2023 - 02.2024
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Crew Team Member
Mcdonalds, Ormiston
07.2022 - 01.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
Education
Bachelor of Sport And Recreation - Exercise Physiology
Auckland University of Technology
Auckland, NZ11.2026
No Degree -
Westlake Boys' High School
Auckland, NZ12.2023
Skills
- Detail Oriented
- Superior customer service
- Complex Problem-Solving
- Threat Assessment
- Physical Fitness
- Team Leadership
- Customer Service
Languages
Afrikaans
Native or Bilingual
English
Native or Bilingual
Timeline
Security Officer
Wijohn Securty
06.2024 - Current
Front of House Staff Member
El Greco Restaurant
08.2023 - 02.2024
Crew Team Member
Mcdonalds, Ormiston
07.2022 - 01.2023
Bachelor of Sport And Recreation - Exercise Physiology
Auckland University of Technology
No Degree -
Westlake Boys' High School
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