Cleo Wu
Auckland
Summary
Senior assurance, risk, and transformation leader with deep expertise across Financial Crime, Quality Assurance, and regulated operating environments. Proven ability to design and embed scalable assurance frameworks, strengthen governance, and drive sustainable risk reduction through disciplined execution, data, and automation. Recognised for calm executive judgement, regulator-facing credibility, and effective leadership through complexity and change.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Executive Manager, Financial Crime Assurance
ASB Bank
10.2025 - Current
- Seconded into the Executive Manager role as an extension of Senior Manager responsibilities to support temporary internal movements with full executive accountability for Financial Crime Assurance outcomes.
- Executive accountability for Financial Crime Assurance across Transaction Monitoring, AML/CFT, Enhanced Customer Due Diligence, Sanctions and specialist domains.
- Led a strategic QA uplift, repositioning assurance from retrospective checking to forward-looking, risk-based insight.
- Designed and embedded standardised QA frameworks, Critical Task Lists, sampling methodologies and learning & capability pathways.
- Strengthened governance through escalation pathways, and alignment to issue and incident management frameworks.
- Trusted advisor to senior executives and governance forums; delivers concise, regulator-ready reporting.
- Advanced technology-enabled assurance including automated sampling and pilots.
Senior Manager, Financial Crime Quality Assurance
ASB Bank
2023 - 10.2025
- Led the Financial Crime QA function and established the foundations for enterprise assurance uplift, including framework design, stakeholder alignment, and capability building across multiple Financial Crime Operations workstreams.
Education
Bachelor of Hospitality Management - Event Management
Auckland University of Technology
Auckland, NZSkills
- Financial Crime Assurance
- Risk & Control Governance
- Enterprise QA & QC Frameworks
- Regulatory & Audit Engagement
- Transformation & Operating Model Uplift
- Automation & AI-Enabled Assurance
- Executive Reporting & Insight
- Senior Stakeholder & People Leadership
Certification
- Lean Six Sigma Yellow Belt
- ASB MentorMe Programme — Alumni
Accomplishment
ASB Excellence Awards - Support Team of the Year (Runner up) (2025)
Languages
English
Chinese (Mandarin)
Chinese (Cantonese)
Malay
Timeline
Executive Manager, Financial Crime Assurance
ASB Bank
10.2025 - Current
Senior Manager, Financial Crime Quality Assurance
ASB Bank
2023 - 10.2025
Bachelor of Hospitality Management - Event Management
Auckland University of Technology