Colleen Anamani
Clover Park,AUK
Summary
Motivated, ambitious individual with a mature approach to tasks and a commitment to acquiring new skills to benefit employers.
Overview
3
3
years of professional experience
Work History
Online Coordinator/Stock Coordinator/2IC
Seed Heritage
10.2020 - 05.2022
- Fulfill online orders and dispatch these within 24 hours of receipt.
- Oversee and manage the store sales team.
- Making sure all online products, customer queries, and issues via email, phone call, and in person.
- Delegating tasks to the team to get all orders out in a timely manner.
Sales Assistant
Seed Heritage
10.2019 - 05.2022
- Assisting customers with questions, requests, and product transactions.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Receptionist
Copthorne Auckland City Hotel
05.2022
- Checking guests in and out, overseeing all guest complaints, and the running of the hotel.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed administrative tasks such as filing documents or preparing correspondence.
- Answered incoming calls to book hotel rooms, made reservations and provided information regarding amenities, rates and availability.
- Managed online reservations through booking websites such as Expedia or Hotels.com.
- Monitored daily occupancy levels and ensured that all rooms were filled to capacity on a nightly basis.
Education
Graduated Level 3, National Certificate of Educational Achievements -
Auckland Girls Grammar School
Skills
- Customer database management
- Inventory Management
- Shipment Coordination
- Organizational Skills
- Front Desk Management
- Administrative Support
- Customer Service Management
References
Available upon request
Timeline
Receptionist
Copthorne Auckland City Hotel
05.2022
Online Coordinator/Stock Coordinator/2IC
Seed Heritage
10.2020 - 05.2022
Sales Assistant
Seed Heritage
10.2019 - 05.2022
Graduated Level 3, National Certificate of Educational Achievements -
Auckland Girls Grammar School
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