Cris Le
Auckland Central,New Zealand
Summary
Detail-oriented Guest Services Associate with the poise and patience to work closely with a range of different personalities. A pleasant and compassionate individual offering exemplary customer service and support. Seeking a new public-pacing position as a professional with a great company.
Overview
1
1
year of professional experience
Work History
Guest Service Agent, Night Auditor
Movenpick Auckland Hotel
Auckland, New Zealand
01.2024 - 07.2024
- During my industry placement at Movenpick Auckland Hotel, I gained valuable hands-on experience and developed essential skills required in the hospitality industry.
- Working in the front office, I learned the importance of guest satisfaction, teamwork, attention to detail, and effective communication in a fast-paced environment.
Food and Beverage Attendant
Movenpick Auckland Hotel
01.2023 - 07.2023
- Provided excellent customer service in busy hotel dining settings.
- Collaborated with team members to ensure efficient service during peak hours.
Education
Bachelor of Applied Hospitality and Tourism Management -
Pacific International Hotel Management School
New Plymouth06.2025
Skills
- Customer service
- Team collaboration
- Attention to detail
- Front office operations
- Conflict resolution
- Time management
Hobbies and Interests
- Hanging out
- Playing sports
- Trave
- Cooking and exploring international cuisines
References
- Jason Tai-Rawhiti, 0272762659, jasont@pihms.ac.nz, Pacific International Hotel Management School
- Brian Vu, 0211213590, brian.vu@ihg.com, InterContinental
Timeline
Guest Service Agent, Night Auditor
Movenpick Auckland Hotel
01.2024 - 07.2024
Food and Beverage Attendant
Movenpick Auckland Hotel
01.2023 - 07.2023
Bachelor of Applied Hospitality and Tourism Management -
Pacific International Hotel Management School
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