David Banya
Wellington,WGN
Summary
Adept Telecommunications Technician with a proven track record at Downer NZ, excelling in troubleshooting systems and educating customers. Demonstrated expertise in safely installing and configuring complex voice and data systems, significantly enhancing user experience. Skilled in writing detailed reports, showcasing a blend of technical proficiency and effective communication.
Overview
17
17
years of professional experience
Work History
Telecommunications Technician
Downer NZ
02.2008 - Current
- Responded to service requests during and after business hours.
- Installed and configured new devices and system components.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Coordinated installation of new users and relocations of existing users.
Education
High School Diploma -
TelOne Centre For Learning
Harare, Zimbabwe02.1991
Skills
- Equipment safety
- Troubleshooting systems
- Educating customers
- Writing reports
Timeline
Telecommunications Technician
Downer NZ
02.2008 - Current
High School Diploma -
TelOne Centre For Learning
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