Debbie Beale-O'Connor
Bucklands Beach,AUK
Summary
Results-oriented office manager with a strong work ethic and exceptional adaptability. Proven track record of optimizing business goals through diverse administrative tasks. Customer-driven focus and excellent communication skills.
Overview
17
17
years of professional experience
Work History
Office Manager
Quality Meats 4 Less
, Onehunga, Auckland
12.2020 - 07.2024
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Developed and implemented office policies and procedures.
- Maintained confidential records relating to personnel matters.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Ensured compliance with applicable laws regarding employment practices.
- Organized company events including holiday parties, team building activities .
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Processed payroll accurately ensuring all employees were paid on time.
- Developed effective communication strategies between departments within the organization.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Assisted in recruiting, onboarding and training new employees.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
Office Administrator
RayWhite (Mountfort Estate Agents)
Half Moon Bay , Half Moon Bay, Auckland
07.2007 - 12.2020
- Organized and maintained filing systems, including electronic databases and records.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Prepared special reports by collecting, analyzing and summarizing information from various sources.
- Developed strong relationships with clients through excellent customer service skills.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Maintained customer confidence and protected operations by keeping information confidential.
- Coordinated and managed daily administrative operations of the office.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Coordinated with IT department to resolve technical issues and maintain office software updates.
- Created memos, letters and other documents, fostering internal and external communication.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Certificate Institute For Integrative Nutrition - Health And Wellness
Institute Integrative Nutrition
New York USA Online03-2021
Some College (No Degree) -
Awatapu College
Palmerston North, NZCertificate in Horticultural - Horticulture
NZMA
Auckland, NZ OnlineSkills
- Office Management
- Policy Development
- Data Entry
- Staff hiring
- Staff Management
- Customer Service
- Compliance Monitoring
- Customer Relations
- Payroll Processing
- Document Management
- Employee Training
- Administrative Support
- Presentation Design
- Business Administration
- Account Reconciliation
- Database Administration
- Office Administration
- Human Resources
- Organizational Skills
- Conflict Management
- Relationship Building
Affiliations
- Gardening and growing food for my family
- Health & nutrition
- Walks on the beach with my dog
- Cooking and spending time with my family
Timeline
Office Manager
Quality Meats 4 Less
12.2020 - 07.2024
Office Administrator
RayWhite (Mountfort Estate Agents)
07.2007 - 12.2020
Certificate Institute For Integrative Nutrition - Health And Wellness
Institute Integrative Nutrition
Some College (No Degree) -
Awatapu College
Certificate in Horticultural - Horticulture
NZMA
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