Summary
Overview
Work History
Education
Skills
COMMUNITY WORK
Timeline
ADDITIONAL CAREER SUMMARY - ABOVE
Community Service
Hobbies and Interests
Generic

Debbie Boivin

Summary

I am a credible professional offering over 25 years of experience in Office Management, Financial Administration, and Business Ownership. I have a bachelor's degree in Applied Management with additional qualifications in NEBOSH Health & Safety and Computing. I am customer-focused and committed to innovation with continuous improvement. I have a wicked sense of humour and can do the work of two due to my unique time management skills.

Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

21
21
years of professional experience

Work History

Operations Supervisor – Fleet for MDC Municipal Contract

WM NZ LTD
01.2024 - 01.2025
  • Staff supervision, vehicle maintenance scheduling, H&S compliance, Toolbox meetings, recruiting, staff welfare, disciplinary, invoicing, ordering, payments, stakeholder liaison.

Intelligence Support Officer

NZ Police, Tasman District Command Centre
01.2022 - 01.2023
  • Analysis of Data and associated confidential duties to keep staff and the public safe. HSE compliance, investigations, and reporting.

Admin.Manager

Four Square Redcliffs (Foodstuffs SI)
01.2019 - 01.2021
  • Co-ordinating and managing all administrative and financial functions for site including payroll for 50 staff members and the preparation of monthly financial reports for Head Office. Also responsible for daily supervision and direction of staff, Compliance, Health & Safety and Human Resources including recruitment, staff induction, discipline, and managing staff training.
  • Managing the security portfolio including the investigation and documentation of suspected store theft, consulting with police to report confirmed illegal activity to enable criminal prosecution and conviction.
  • Supporting the team through the change from New World to Four Square, leading a positive team culture and continued focus on exceptional customer service.

Executive Office/Finance Manager

Mountainview High School
01.2017 - 01.2018
  • Management of administrative and financial functions for this secondary school including 50 staff members and 475 students. Ensuring compliance.
  • Preparation of annual budgets and forecasting, reporting to Department Heads and Senior Leadership Team (Principal and 3 Vice Principals)
  • Preparation of Individual Employment Agreements for new staff, PAYE, Novopay wages, staff induction.

Project Manager

01.2015 - 01.2016
  • Managed the end-to-end building of two new homes and the renovation of a ‘granny flat.' This included initial planning and liaison with builders and developers, arranging finance, budgeting, and cost control, obtaining council code of compliance, and the coordination of trades' people as well as purchasing of building materials and home appliances. This project was completed on time and within budget.

Office Administrator

Fresh Pork Farms Ltd
01.2013 - 01.2014
  • Full responsibility for administration including office accounts, stock take, HSE Compliance orders, payroll, and customer service.

Office Manager/IT Support

Westmount School,(One) Canterbury Campus
01.2010 - 01.2012
  • Assistant to CEO and Principal responsible for general administration including full office accounts to accountant level, staff wages, campus purchasing, meeting & event coordination, publishing newsletters, managing student attendance and award system records, education resource records, and scheduling repairs and maintenance vehicles.
  • Assisting staff development to ensure positive student outcomes (NCEA credits)
  • Health & Safety coordination of Campus for compliance.
  • IT Support for Campus (staff and students), managing phones, video conference technology, and computer networks.
  • Organise/plan bi-monthly school community events & seminars, fortnightly staff training seminars, and celebrations events.
  • Supervision of VC Courses and library supervision

Office Administration Support

McMillan Drilling Services
01.2008 - 01.2010
  • Full administrative duties including filing, document processing, reception, wages, scheduling meetings, travel, and accommodation bookings and managing plant and vehicle maintenance schedules.
  • Health & Safety representative and compliance.
  • Staff training Co-Ordinator

Business Owner

Paradise Pets Boarding Kennels & Cattery
01.2004 - 01.2007
  • All aspects of running this busy boarding kennel business including administration, wages, staffing (recruitment and performance management), customer service, ordering food and plant, animal health and welfare, building maintenance, Health & Safety, and compliance.
  • By communicating a sharp vision for the business and managing daily operations effectively, including implementing new workplace policies and procedures to ensure consistency and clarity of expectations, we created a highly engaged and cohesive team delivering exceptional customer service. This resulted in significantly improved occupancy rates and financial outcomes within 18 months of ownership. Managed the renovation of the premises while remaining open for business. We sold this business due to Husband's transfer to CHCH.

Education

Bachelor in Applied Business Management -

Otago Polytechnic
Dunedin
12-2020

Skills

  • Communication
  • A confident communicator who relates well to peers and external stakeholders Excellent attention to detail with written reports and documentation
  • Health & Safety
  • Committed to a safe H&S culture grounded by mutual trust, open communication, analysis, risk assessments, consultation, investigation, understanding, & method improvement all leading to compliance with international standards
  • Office Finance/Administration
  • Significant experience managing Payroll and preparing budgets, forecasts, and financial reports
  • Human Resources/Staff Management/Development
  • An authentic and positive leader who enjoys developing people to achieve their potential Encouraged retail team members into further training in marketing, sales, and accounting to achieve their aspirations and provided ongoing mentoring
  • Problem Solving / Improvement
  • Experience implementing business systems, creating procedure manuals and policies to streamline processes and drive optimal customer service Committed to ongoing personal development, gained new skills in photography selling photographic work in a commercial setting, and transitioned from manual pay calculations to successfully using payroll software
  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Team Training
  • Safety oversight
  • Employee development
  • Customer relations
  • Logistics oversight
  • Customer relationship development
  • Workflow optimization
  • Management
  • Quality assurance
  • Compliance management
  • Project planning
  • Root-cause analysis
  • Scheduling coordination
  • Delegation
  • Risk management
  • Budget administration
  • Human resources
  • Cost control
  • Change management
  • Employee engagement
  • Multitasking and organization
  • Team leadership
  • Employee supervision
  • Decision-making
  • Goal setting
  • Workflow planning
  • Staff development and training
  • Scheduling
  • Handling complaints

COMMUNITY WORK

Literacy Aotearoa 2022
Census Enumerator 2001/10/13
Electoral Officer 2008
Electoral Site Manager 2012

Timeline

Operations Supervisor – Fleet for MDC Municipal Contract

WM NZ LTD
01.2024 - 01.2025

Intelligence Support Officer

NZ Police, Tasman District Command Centre
01.2022 - 01.2023

Admin.Manager

Four Square Redcliffs (Foodstuffs SI)
01.2019 - 01.2021

Executive Office/Finance Manager

Mountainview High School
01.2017 - 01.2018

Project Manager

01.2015 - 01.2016

Office Administrator

Fresh Pork Farms Ltd
01.2013 - 01.2014

Office Manager/IT Support

Westmount School,(One) Canterbury Campus
01.2010 - 01.2012

Office Administration Support

McMillan Drilling Services
01.2008 - 01.2010

Business Owner

Paradise Pets Boarding Kennels & Cattery
01.2004 - 01.2007

Bachelor in Applied Business Management -

Otago Polytechnic

ADDITIONAL CAREER SUMMARY - ABOVE

  • 2012 Focus360 Virtual Tours Ltd Partner
  • 2007 Downer EDI Engineering Ltd Office Administrator
  • 2001 – 2004 Bridgman & Dean Optometrists Practice Manager
  • 1989-91 & 95 Optometrists
  • 2001 Multipeak Fitness Ltd, Dunedin Personal Assistant / Office Administrator
  • 1999 – 2000 Wickliffe Press Ltd, Dunedin Account Manager
  • 1998 – 1999 Paterson's Realty and Robertson First National Residential Salesperson

Community Service

Coaching, 2000, 01, Asst Gymnastic 2000-01, Singing 2010-11, Committee member – Mosgiel NZSG 1997-2001, East Taieri Preschool 1999-2001, Taieri Guides Treasurer 1997-2000, Outram Playcentre President 1998-99, Outram Plunket Treasurer/Car Seat Coordinator 1996-99

Hobbies and Interests

Family genealogy, Photography, Home Renovation & decorating, Gardening, Walking, Cycling

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Debbie Boivin