Deborah Mcwatters
Leamington
Summary
A motivated and hardworking mother, focused on supporting and developing new skills. Passionate about health and fitness and have recently competed in national body building competitions. 20 years’ experience in the beauty industry as well as owning a successful clinic with a large range of cliental.
After a successful career as a business owner, beauty therapist and currently a Healthcare Assistant, I am looking to reposition myself back within the beauty therapy industry. I am seeking a full time position and can be flexible with days and hours.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Health Care Assistant
Waikato Hospital
03.2021 - Current
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
- Enhanced team efficiency by streamlining inventory management for medical supplies.
- Contributed to team meetings with insights on patient care plans, ensuring unified approach to health management.
Owner
Bliss Beauty Studio
01.2007 - 03.2020
- Attending to clients’ needs with beauty therapy skills –
- Administration and such as operation of tills and booking systems.
- Creating a comfortable and relaxing environment that attracts cliental
- Cleaning of working area
- Handling of large amounts of cash for business operations.
- Counting of inventory on a monthly basis, as well as day to day restocking.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Worked along side Appearance Medicine Dr for cosmetic injectables.
Education
Diploma - Beauty Therapy and Massage
Wintec
Hamilton01.2004
Skills
- Excellent communication skills demonstrated from years of maintaining and attracting cliental
- Team management gained with directing employees and co-workers
- Time management perfected with effectively managing bookings
- Dependable and punctual
- Basic computer skills
- Ability to work under pressure and learn new things efficiently
- A full drivers licence and vehicle
- Time management
- Patient-focused care
- Attention to detail
- Empathy and compassionate care
- Calm under stress
- Family communication
Timeline
Health Care Assistant
Waikato Hospital
03.2021 - Current
Owner
Bliss Beauty Studio
01.2007 - 03.2020
Diploma - Beauty Therapy and Massage
Wintec
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