Summary
Overview
Work History
Education
Skills
Timeline
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Deepika Saini

Mount Eden,Auckland

Summary

Personal statement: I am Deepika Saini, have completed post graduate Diploma in Business Management Level-8 from Auckland Institute of Studies in 2016. I left job from Thunderbird Café as a FOH staff and moved from Wellington to Auckland in January,22.

After that, I am looking after my son and recently, he is enrolled in kindy. So I want to explore my experience at the new place.

As a FOH staff, I delivered the exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations.

Overview

6
6
years of professional experience

Work History

FOH Staff Member

Thunderbird Cafe
Wellington City , Wellington
07.2018 - 12.2021
  • Provide excellent customer service in line with Thunderbird café policy
  • Ensure high level of customer satisfaction and ensure repeat business by promoting the Thunderbird’s loyality programs
  • Greeting and assisting guests with making selections by building customer confidence; offering suggestions and opinions
  • Ensure the prompt and efficient service of all meals, snacks, breakfast, mains, kids meals and beverages to the required standard.
  • Maintain outstanding store condition and visual merchandising of stock within the store
  • Handle the till and cash transactions
  • Maintain health and safety regulations

Logistics Team Member

Earlybird Imports Ltd
Papatoetoe , Auckland
01.2017 - 06.2018

Assistant Manager in Supply and Distribution:

  • Determining, implementing and monitoring purchasing, storage and distribution startegies, policies, and plane.
  • Preparing and implementing plans to maintain required stock level at minimum cost.
  • Negotiating contracts with suppliers to meet quality, cost and delivery requirements.
  • Effectiviely actioning stock control measues.
  • High level customer service all times.
  • Picking and packing of orders

Retail Assistant

Ying Trading LTD.
Otahuhu, Auckland
08.2016 - 01.2017
  • Serving the customers and handling the til
  • Topping-up the products
  • Merchandising
  • Maintain the required stock level
  • Stock order

hospitality staff member

Blue Collar
02.2016 - 08.2016
  • Food and drink Service
  • Clear the tables

Education

Post Graduate Diploma - Business Management

AIS(Auckland Institute of studies)
Auckland, AUK
10.2016

Bachelor of Education - Maths, Science

Kurukshetra University
Kurukshetra
06.2013

M.Sc - Electronics Science

Kurukshetra University
Kurukshetra

B.Sc - Electronics Science

Kurukshetra University

Skills

  • Business Development
  • Relationship building
  • Timekeeping
  • Staff management
  • Public relations
  • Marketing

Timeline

FOH Staff Member

Thunderbird Cafe
07.2018 - 12.2021

Logistics Team Member

Earlybird Imports Ltd
01.2017 - 06.2018

Retail Assistant

Ying Trading LTD.
08.2016 - 01.2017

hospitality staff member

Blue Collar
02.2016 - 08.2016

Post Graduate Diploma - Business Management

AIS(Auckland Institute of studies)

Bachelor of Education - Maths, Science

Kurukshetra University

M.Sc - Electronics Science

Kurukshetra University

B.Sc - Electronics Science

Kurukshetra University
Deepika Saini