Deepika Sharma

• Investigated and resolved customer inquiries and complaints quickly.
• Actively listened to customers, handled concerns quickly and escalated major issues to my senior.
• Responded to customer requests for products, services
• Offered advice and assistance to customers, paying attention to special needs or wants.
• POS sale
• Making display of products

• Established positive relationships with students
• Maintained well controlled environment by following guidelines stated by centres.
• Encouraged children in doing activities .
• Maintained fun, interactive, clean and well-organized classrooms.
• Monitoring children

• Handling the front work of the store, customer service by taking orders face to face and on phone as well
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Billing.
• Stock counting

• Pos Handling
• Cafe team member
• Stock Management
• Customer Service

• Recording of financial information the different clients in the software, reconciliation,
• Assisting the seniors in Auditing
• Supervised accounting staff to provide feedback and evaluate progress.
• Provided excellent customer service to both internal departments and external clients while addressing inquiries and problems.
• All administration duties, answering phone calls, scheduling meetings of the customers with CA.
• ordering the all office stationery and supplies

• Assisting the Hr Manager
• Arranging the training for engineering students
• placement organization for final year students
• counselling of new Admissions

Inwards-

· Checking inwards goods

· scanning and recording in computer

· labelling

Outwards-

· Scanning items

· Finalization of orders for dispatching