I efficiently managed referrals, maintained records, intakes, supported initiatives, collaborated with MSD, and provided wraparound services for comprehensive client support.
Probation Officer
Department of Corrections | Ara Poutama Aotearoa
01.2022 - 01.2022
My responsibilities encompassed preparing PAC reports, administering programs, facilitating goal setting, making referrals to AOD (Alcohol and Other Drug services), maintaining detailed case notes, and generating comprehensive reports.
Peer Support Worker
DHB | Emergency Mental Health Crisis Team
01.2021 - 01.2022
I actively set and pursued developmental goals in Electronic Clinical Application (ECA), diligently recorded comprehensive case notes, and maintained effective communication with other relevant services.
Key Worker
Housing First | Te Tūāpapa Kura Kāinga
01.2020 - 01.2021
As a Key Worker, I conducted initial assessments, developed care plans using Te Whare Tapa Wha and Aramatawai frameworks, and provided wrap-around services
I supported individuals in identifying goals and connecting them with community services, while empowering our Whanau throughout the process.
Housing Navigator
Emerge Aotearoa
01.2019 - 01.2020
As a Housing Services Navigator, my role involved conducting initial assessments to identify strengths and needs
I provided support to our Whanau through the Matric system, maintaining detailed case notes
Working closely with individuals, I helped identify goals and facilitated navigation and connection to sustainable community services.
Skills
Empathetic to diverse client needs
Excellent communicator
Organized and well-structured
Adaptable and flexible
Quote
Ehara taku toa i te toa takitahi, engari, he toa takitini
Success is not the work of one, but the work of many.
References
Maira Hamilton, Clinician, 027 766 2760
Linda Stewart, Senior Probations Officer, 021 241 4085
Independent Contractor – Member Services at AmeriHealth Caritas Pennsylvania - Medicaid & Keystone First – AmeriHealth Caritas Pennsylvania Community Health Choices – Keystone First Community Health ChoicesIndependent Contractor – Member Services at AmeriHealth Caritas Pennsylvania - Medicaid & Keystone First – AmeriHealth Caritas Pennsylvania Community Health Choices – Keystone First Community Health Choices