Destiny Waaka
Manurewa,AUK
Summary
Highly motivated with background in retail sales, Hairdressing and Hospitality ,skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
5
5
years of professional experience
Work History
Factory Worker
Pure dew
East tamaki, Auk
01.2022 - 06.2022
- Maintained cleanliness and organization of workstations and production areas.
- Collaborated with team members to meet daily production goals and schedules.
- Followed safety protocols to ensure a secure working environment for all employees.
- Assisted in training new workers on equipment operation and safety guidelines.
- Communicated effectively with team members regarding tasks and progress.
- Followed safety protocols while operating equipment and handling materials.
- Reported defective items to supervisors for further inspection or repair.
- Performed quality control checks on all products prior to packaging.
- Inspected finished products for quality assurance and compliance with standards.
Delivery Driver
Dominoes
Manger, Auk
12.2021 - 06.2022
- Delivered pizzas and other menu items to customers efficiently.
- Communicated with team members to coordinate delivery schedules.
- Operated delivery vehicles safely and followed traffic regulations.
- Assisted in training new drivers on delivery procedures.
- Resolved customer complaints professionally and promptly.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Notified customers of delays to decrease calls to support.
Hairstylist
My Hairdresser and Barbers
Mangere, Auk
12.2020 - 12.2021
- Consulted with clients to determine hairstyling preferences and desired looks.
- Performed haircuts, color treatments, and styling techniques for diverse clientele.
- Maintained salon cleanliness and organization to ensure a welcoming environment.
- Recommended hair care products based on individual client needs and hair types.
- Assisted in training new stylists on salon procedures and customer service standards.
- Collaborated with team members to create a positive salon atmosphere and workflow.
- Stayed updated on current trends and techniques in hairstyling for skill enhancement.
- Greeted customers, answered phones and made bookings
- Educated clients on proper home hair care maintenance techniques.
- Organized scheduling of appointments throughout the day.
- Managed cash register transactions during checkout process.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Applied highlights, lowlights or other coloring techniques.
- Tracked inventory of supplies used for styling services.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
- Performed chemical treatments such as perms and relaxers.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Used curlers, rollers and curling irons to press and curl hair.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
Hairstylist
New dimensions Hair studio
Wellsford, Auk
01.2018 - 12.2020
- Consulted with clients to determine hairstyling preferences and desired looks.
- Performed haircuts, color treatments, and styling techniques for diverse clientele.
- Maintained salon cleanliness and organization to ensure a welcoming environment.
- Recommended hair care products based on individual client needs and hair types.
- Collaborated with team members to create a positive salon atmosphere and workflow.
- Educated clients on proper home hair care maintenance techniques.
- Organized scheduling of appointments throughout the day.
- Developed relationships with new clients through referrals from existing customers.
- Pre-booked future appointments to increase repeat business.
- Managed cash register transactions during checkout process.
- Applied highlights, lowlights or other coloring techniques.
- Demonstrated knowledge of health and safety regulations in the workplace.
- Styled and designed traditional and contemporary hairstyles for men and women daily.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Performed chemical treatments such as perms and relaxers.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
- Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
- Followed updated techniques to color and treat hair and produce consistent results.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Created updos for special occasions like weddings or proms.
- Bleached, dyed or tinted hair using applicator or brush.
- Used curlers, rollers and curling irons to press and curl hair.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Assisted in training new stylists on salon procedures and customer service standards.
Kitchen Staff Member
Wellsford RSA
Wellsford, Auk
12.2017 - 12.2019
- Prepared and organized ingredients for daily meal service.
- Maintained cleanliness and hygiene standards in kitchen areas.
- Assisted chefs in cooking and plating dishes during busy service times.
- Operated kitchen equipment safely and efficiently, following safety protocols.
- Collaborated with team members to ensure smooth kitchen operations.
- Stocked supplies and ingredients to support ongoing meal preparation activities.
- Followed recipes accurately to create consistent food quality for patrons.
- Responded promptly to staff requests for additional supplies or assistance.
- Maintained cleanliness of work areas throughout shift.
- Followed health and safety guidelines for food preparation and service.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Performed other related duties as assigned by supervisor.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Stocked and replenished kitchen supplies and ingredients as needed.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
- Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
- Organized all storage areas in an efficient manner to maximize space utilization.
- Ensured that all dishes were prepared in accordance with restaurant standards.
- Checked stock regularly and discarded unsafe food to protect customers.
- Unloaded food and supplies from delivery trucks to appropriate storage locations.
- Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
- Responded promptly to customer complaints regarding food quality or service issues.
- Kept track of food waste and spoilage to ensure minimal loss.
- Assisted with special event catering and preparation, including setup and food service.
- Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Education
Rodney College
Wellsford, AukSkills
- Time management
- Production tracking
- Inventory management
- Team collaboration
- Customer service
- Problem solving
- Effective communication
- Attention to detail
- Employee training
- Task prioritization
- Conflict resolution
- Materials handling
- Cost reduction
- Waste reduction
- Product knowledge
- Merchandising expertise
- Customer feedback management
- Phone etiquette
- Appointment scheduling
- Client consultation
- Vehicle transport
- Communication skills
Timeline
Factory Worker
Pure dew
01.2022 - 06.2022
Delivery Driver
Dominoes
12.2021 - 06.2022
Hairstylist
My Hairdresser and Barbers
12.2020 - 12.2021
Hairstylist
New dimensions Hair studio
01.2018 - 12.2020
Kitchen Staff Member
Wellsford RSA
12.2017 - 12.2019
Rodney College