Summary
Overview
Work History
Skills
Timeline
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Devaraj Naidoo

Hamilton,WKO

Summary

Over Number years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.

Overview

9
9
years of professional experience

Work History

Courier Driver

Jonathan Klomp Transport
05.2022 - 12.2023
  • Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
  • Collaborated with teammates to streamline processes, resulting in increased productivity and faster delivery times.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Handled sensitive documents securely, maintaining confidentiality and protecting client information.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.

Courier Contractor

Poste Haste Couriers
08.2014 - 01.2022
  • Enhanced delivery efficiency by optimizing routes and time management strategies.
  • Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
  • Maintained accurate records of all courier transactions, ensuring proper documentation for billing purposes.
  • Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
  • Contributed to a positive work environment through effective teamwork and collaboration with fellow drivers and dispatchers.
  • Assisted customers with package tracking inquiries, providing accurate information on delivery status.
  • Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
  • Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
  • Reduced late or missed deliveries by consistently following up with dispatchers regarding updates on current assignments.
  • Followed company policies and procedures during shift.

Skills

  • Schedule Adherence
  • Package pickup and delivery
  • Attention to confidentiality
  • Item tracking
  • Returns pickup
  • Package Delivery and Pick-up
  • Smartphone Usage
  • Working Independently
  • Handheld scanning devices
  • Loading and unloading
  • Sorting
  • Heavy Lifting
  • Vehicle inspections
  • Clean Driving Record

Timeline

Courier Driver

Jonathan Klomp Transport
05.2022 - 12.2023

Courier Contractor

Poste Haste Couriers
08.2014 - 01.2022

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Devaraj Naidoo