Dhanraj Soni
Upper Hutt,WGN
Summary
I am an enthusiastic and dedicated individual with a strong desire to pursue a career in the electrical industry. Currently nearing the completion of a pre-trade course at Weltec, I am eager to apply my theoretical knowledge in a practical setting. I bring valuable experience in customer service, which has honed my communication skills, problem-solving abilities, and ability to work effectively with others. As a hard worker and reliable team member, I am committed to learning and growing within the electrical field. I am excited about the opportunity to contribute to and develop within this industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Assistant
Animates
Lower Hutt, Wellington
01.2024 - Current
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Voter Assistant
Electoral commission
Upper Hutt, Upper Hutt
10.2023 - 10.2023
- Served as contact person and source of information to maintain good communication with clients.
- Maintained positive working relationship with fellow staff and management.
- Maintained front desk to provide positive first impression.
Factory Hand
Panhead
Upper Hutt, Wellington
11.2022 - 09.2023
- Stored tools in correct areas to maintain safe and organized workstations.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Examined final products for conformance with quality and design standards.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Assisted processes for maintaining equipment cleanliness and safe operations according to company policies and procedures.
- Loaded and unloaded items from machines and conveyors.
- Marked and tagged identifying information on materials meant for specific projects.
Security Guard
Red Badge
Upper Hutt, Wellington
02.2023 - 02.2023
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
Checkout Operator
PAK'nSAVE
Wellington, Upper Hutt
01.2021 - 09.2022
- Informed customers about store policies, merchandise options and current promotions.
- Balanced daily transactions with accurate closing processes.
- Answered store phone calls to provide general information and direct callers to desired departments.
- Monitored self-checkout users to identify problems and maintain store security.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Verified customer age requirement for alcohol or tobacco purchases.
- Reported pricing discrepancies to supervisor.
- I was made back up supervisor to assist the supervisor
Customer Service Representative
Challenge
Moonshine , Upper Hutt
09.2020 - 01.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Education
High School Diploma -
Upper Hutt College
12.2021
Skills
- Team Contribution
- Cooperative Attitude
- Work Task Prioritization
- Customer Relations
- Customer Transactions
- Reliable and Responsible
- Problem-Solving
- Cash Register Operations
- Payment Processing
- Staff Supervision
- Time Management
- Handling Complaints and Inquiries
- Safely Handling Chemicals
- Loading and Unloading Protocols
- PPE Use
Certification
Essential First Aid Certification
New Zealand Red Cross, October 2024
Expires: 22/10/26
Relevant Skills: CPR
Timeline
Sales Assistant
Animates
01.2024 - Current
Voter Assistant
Electoral commission
10.2023 - 10.2023
Security Guard
Red Badge
02.2023 - 02.2023
Factory Hand
Panhead
11.2022 - 09.2023
Checkout Operator
PAK'nSAVE
01.2021 - 09.2022
Customer Service Representative
Challenge
09.2020 - 01.2021
High School Diploma -
Upper Hutt College
Essential First Aid Certification
New Zealand Red Cross, October 2024
Expires: 22/10/26
Relevant Skills: CPR
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