Technical Customer Champion (Lead)/Chemistry Analyst/Chemistry Technician
- Promoted two times in four years to roles with higher levels of responsibility and complexity
- Demonstrated high level competency in the operation of HPLC, UPLC, BIACORE and LC-MS MS machines
- Selected to undergo training in the Leadership Program
- Played a key role in validation: Operational Qualification and Performance Qualification for new LC-MS
- Led client meetings to resolve issues relating to test methodology and complex matrix testing
- Performed stringent Quality Checks as the Key Technical Person, reviewed results in line with Quality criteria
- Played a key role in authoring Non-Conformance Reports and Laboratory Investigation Reports.