Summary
Overview
Work History
Education
Skills
Timeline
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Dianne Ratnàm

Hamilton,WKO

Summary

Dynamic professional with a strong work ethic and proven expertise in automotive detailing at Auto Valet and Ming. Recognized for enhancing vehicle performance through meticulous engine cleaning and polishing techniques. Adept at fostering teamwork and collaboration, ensuring high-quality service delivery while exceeding client expectations. Committed to safety and effective communication in all tasks.

Overview

14
14
years of professional experience

Work History

Car Groomer

Auto Valet and Ming
Hamilton, WKO
06.2019 - 09.2020
  • Collaborated with team members to complete large-scale detailing projects within tight deadlines.
  • Performed comprehensive engine cleaning services, contributing to improved vehicle performance and longevity.
  • Utilized industry-specific tools and equipment for efficient car grooming processes, maximizing effectiveness while minimizing potential damage.
  • Contributed to a positive work environment by fostering strong teamwork, open communication, and continuous improvement efforts.

Private Cleaner

Myself
Hamilton, WKO
01.2013 - 09.2015
  • Performed deep-cleaning tasks for special events, ensuring immaculate presentation and positive guest impressions.
  • Reduced allergens and improved overall air quality through regular dusting, vacuuming, and mopping.
  • Collaborated effectively with other household staff members such as babysitters or gardeners for seamless service integration within the household ecosystem.
  • Completed inventory checks on cleaning supplies regularly to ensure adequate stock levels were maintained for uninterrupted service provision.
  • Safely utilized various cleaning chemicals and equipment with proper techniques to achieve optimum results without damaging surfaces or materials.
  • Maintained a high level of professionalism by respecting client privacy and confidentiality at all times, fostering trust within the working relationship.
  • Provided attentive laundry services, including washing, folding, and ironing clothes for a polished appearance.
  • Maintained a clean and sanitary environment in living spaces, promoting the health and well-being of homeowners.
  • Exceeded client expectations by going above and beyond standard duties such as tidying unexpected messes or addressing unique requests promptly.
  • Ensured safe disposal of waste materials according to local regulations while adhering to recycling guidelines when applicable.
  • Improved the aesthetic appeal of homes by polishing furniture, fixtures, and appliances for a pristine finish.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Operated electronic backpack vacuums and floor sweepers.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Sorted, laundered and put away various laundry items.

Panel Interviewer

Te Runanga O Kirikiriroa
Hamilton, WKO
03.2011 - 03.2014
  • Conducted interviews with participants to assess eligibility.
  • Conducted phone and video interviews to assess candidates based in remote locations.
  • Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
  • Increased candidate engagement by conducting thorough and personable interviews.
  • Identified top talent through skillful interviewing techniques, improving overall quality of hires.
  • Conducted in-depth interviews to identify best-fit candidates for various roles, improving team cohesion and productivity.

Kiwifruit Picker

Sam
01.2007 - 09.2008

Picking kiwifruit of vine

Education

Te Tiwhikete O Bicultural Social Services LEVEL 4 - Social Services

Te Wananga O Aotearoa
Hamilton, WKO
11.2016

NCEA LEVEL 1 - College

Whakatane High School
Whakatane, BOP
02.2007

Skills

  • Punctuality
  • Hand washing
  • Exterior washing
  • Safety procedures
  • Pressure washing
  • Window cleaning
  • Vehicle inspection
  • Polishing techniques
  • Chemical handling
  • Odor removal
  • Wax application
  • Carpet shampooing
  • Upholstery care
  • Interior cleaning
  • Efficient time management
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Relationship building
  • Hand tools
  • Interior and exterior cleaning
  • Task prioritization
  • Strategic planning
  • Automotive detailing
  • Sales techniques
  • Safety inspections
  • Upholstery cleaning
  • Stain removal
  • Engine cleaning
  • Exterior waxing
  • Buffing and waxing
  • Detailing equipment
  • Hospitality and accommodation
  • Exterior washes
  • Interior vacuuming
  • Safe cleaning with chemicals
  • Glass polishing
  • Carpet vacuuming
  • Willingness to learn
  • Strong work ethic
  • Teamwork
  • Teamwork and collaboration
  • Honest and dependable
  • Reliable and responsible
  • Multitasking
  • Multitasking Abilities
  • Glass cleaning
  • Organizational skills
  • Team leadership
  • Active listening
  • Effective communication
  • Waste disposal
  • Team building

Timeline

Car Groomer

Auto Valet and Ming
06.2019 - 09.2020

Private Cleaner

Myself
01.2013 - 09.2015

Panel Interviewer

Te Runanga O Kirikiriroa
03.2011 - 03.2014

Kiwifruit Picker

Sam
01.2007 - 09.2008

Te Tiwhikete O Bicultural Social Services LEVEL 4 - Social Services

Te Wananga O Aotearoa

NCEA LEVEL 1 - College

Whakatane High School
Dianne Ratnàm