Summary
Overview
Work History
Education
Skills
Referrees
References
Timeline
Hi, I’m

Dianne Smith

Hokianga,Kohukohu

Summary

I have a broad range of skills and experience

including life experience which allows me to be able to communicate well with Whanau and different whanau sitiuations.

I am intuitive and are able to pick up on body language and cues when needed. Using a strength based practice and the Te Whare Tapa Wha model of practice i am able to work with whanau to develop stronger foundations.

Development of clear pathways for Whanau to move to better outcomes.

I describe myself as enthusiastic and helping people is my passion, Manaaki and a heart based approach empathizing and holding integrity with whanau.

I am professional and know good boundaries

and confidentiality.

Overview

14
years of professional experience

Work History

Fresh Start Food Bank
Kaitaia , Kaitaia

Administration Assistant
01.2021 - 09.2024

Job overview

  • Whanau Assessment Processing document's and administration
  • Excell spreadsheets.
  • Delivery's of kai/food parcels to remote areas for whanau who were in remote areas of our hapori.
  • Referral to agencies such as MSD and aged care support. Citizens Advice Beuret
  • Answered incoming calls in a professional manner.
  • Tumanako support for a broad range of needs.
  • Provided administrative support to executive staff, including scheduling meetings and managing calendars.
  • Performed data entry tasks accurately within specified timeframes.

Waitomo Papakainga
Kaitaia

Team Leader
06.2017 - 06.2019

Job overview

  • Established clear expectations for employees, providing guidance when needed.
  • Ensured compliance with all safety regulations in the workplace.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • MSD Contractual reportage
  • Evaluated operational performance using key performance indicators (KPIs).

He Korowai Trust
Kaitaia, Kaitaia

Kaimahi
01.2011 - 05.2017

Job overview

  • Established emergency housing unit in Kaitaia.
  • Planning and budgeting.
  • Reporting to CEO and Partners such as MSD, MOJ, MOH Te Hiku Hauora
  • Social aspects whanau needs a broad range of whanau situations such as court processes,
  • Facilitated, scripted for whanau through MOJ Restorative Justice process, as well as reportage, recommendations to court and lawyers
  • Domestic violence- reconnecting and strengthening whanau relationships
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Time management skills
  • Identified needs of Whanau promptly and efficiently through assessment in accordace to Whanau Assistance Programme WAP
  • CRISIS Assessments, for whanau - such as self harm, mortgagee sales, power disconnection, no food
  • Referral and in Liason with other agencies for whanau
  • Team player and good communication skills.

Education

Wintec University
Hamilton

Diploma from Social Work
01-2008

Quantum Learning
Kerikeri

NZQA from Hospitality
01-1998

Kerikeri High School
Kerikeri, NZ

High School Diploma
12-1996

Skills

  • Meeting Coordination
  • Reporting
  • Time Mangement
  • Computer skills
  • Comminication and interpersonal skills
  • Basic Te Reo understanding currently learning
  • Understanding of Te Tiriti o Waitangi
  • Tikanga and Kawa Practices
  • Whakapapa to Hokianga
  • Knowledge of local stakeholders in the region

Referrees

  • Warren Gundry - Manager Tapuwae Ph 0212147974
  • Mere Fenton He Korowai Trust Supervisor. PH: 094055311

References

References available upon request.

Timeline

Administration Assistant

Fresh Start Food Bank
01.2021 - 09.2024

Team Leader

Waitomo Papakainga
06.2017 - 06.2019

Kaimahi

He Korowai Trust
01.2011 - 05.2017

Wintec University

Diploma from Social Work

Quantum Learning

NZQA from Hospitality

Kerikeri High School

High School Diploma

Similar Profiles

CREATE PROFILE
Dianne Smith