Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diksha

Diksha

Auckland,AUK

Summary

Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Willingness to take on added responsibilities to meet team goals.


Overview

5
5
years of professional experience

Work History

Liquor Assistant (Retail Assistant)

Liquorland
12.2023 - Current
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a safe shopping environment by adhering to age verification policies for liquor sales.
  • Collaborated with team members to achieve sales goals, fostering a positive work atmosphere.
  • Exceeded daily sales targets through effective upselling techniques while maintaining genuine connections with customers.
  • Improved store efficiency by restocking shelves and maintaining proper inventory levels.
  • Maximized sales revenue by offering product recommendations based on customers'' preferences and needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

IELTS Tutor

Trump Overseas
11.2018 - 03.2020
  • Evaluated student performances against standardized benchmarks, providing clear direction on areas necessitating further development or refinement of skills.
  • Monitored student progress through regular assessments and provided personalized guidance for areas requiring improvement.
  • Guided students through intensive listening exercises designed to sharpen their auditory comprehension abilities.
  • Facilitated interactive group discussions focusing on complex topics related to reading comprehension passages within the IELTS exam framework.
  • Delivered comprehensive grammar lessons that strengthened overall writing and speaking proficiency for IELTS candidates.
  • Conducted mock examinations under realistic conditions, preparing students for the actual testing experience.
  • Collaborated with fellow tutors for continuous improvement of teaching methods and materials.
  • Maintained positive attitude and affirmatively communicated with each student.

Education

Master of Commerce -

Kurukshetra University
Kurukshetra, Haryana, India
05.2018

Bachelor of Commerce -

Kurukshetra University
Kurukshetra, Haryana, India
05.2016

Skills

  • Organizational abilities
  • Adaptability and Resilience
  • Store Cleanliness Maintenance
  • Cash handling proficiency
  • Customer Service
  • Cash Management
  • ID Verification
  • Friendly and Helpful
  • Honest and Dependable
  • Reliable and Responsible
  • Team Cooperation
  • Decision-Making

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Liquor Assistant (Retail Assistant)

Liquorland
12.2023 - Current

IELTS Tutor

Trump Overseas
11.2018 - 03.2020

Master of Commerce -

Kurukshetra University

Bachelor of Commerce -

Kurukshetra University

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Diksha