Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Soothill

Hawera,New Zealand

Summary

Dedicated Student well-versed and willing to learn, has an understanding of liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting and caring for people. Compassionate and driven with unfailing work ethic and passion for helping others.

Overview

4
4
years of professional experience

Work History

Liquor Assistant

Pak'nSave Hawera
11.2023 - Current
  • Improved store efficiency by restocking shelves and maintaining proper inventory levels.
  • Maintained an organized and visually appealing store layout, resulting in increased customer engagement.
  • Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
  • Contributed to increased sales by ensuring shelves were consistently stocked with appealing product displays.
  • Provided excellent customer service, addressing concerns and facilitating positive interactions on the sales floor.
  • Participated in inventory audits, contributing to accurate stock counts and minimizing discrepancies.
  • Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
  • Assisted in training new employees on store procedures, fostering teamwork and promoting a knowledgeable workforce.
  • Demonstrated adaptability by switching between various departments as needed, ensuring all areas remained fully stocked.
  • Facilitated efficient warehouse-to-shelf movement of merchandise, utilizing equipment such as pallet jacks or hand trucks when necessary.
  • Improved overall store appearance by regularly facing products on shelves for easy identification.
  • Helped customers locate desired items and transfer oversized items to vehicles.

Care Support Worker

Manawanui
04.2022 - 10.2023
  • Enhanced patient comfort by providing personalized care and support tailored to individual needs.
  • Provided emotional support to patients and families during difficult times, fostering resilience and coping skills.
  • Facilitated social activities for clients, encouraging engagement within the community and enhancing overall quality of life.
  • Coordinated transportation services for clients'' medical appointments or other essential outings.
  • Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Provided compassionate and patient-focused care to cultivate well-being.

Sewing Room Assistant

Creative Curtains And Interiors Enterprise
12.2019 - 01.2021
  • Improved product quality by meticulously sewing garments according to specifications and adhering to industry standards.
  • Assisted in reducing production time by efficiently organizing workstations and maintaining a clean workspace.
  • Increased customer satisfaction with attention to detail while ensuring accurate sizing and measurements for custom orders.
  • Contributed to higher productivity by effectively managing workload and prioritizing tasks based on deadlines.
  • Consistently met or exceeded daily and weekly sewing targets through efficient time management and task prioritization.
  • Praised for outstanding craftsmanship, consistently delivering high-quality finished products that exceeded client expectations.

Education

Bachelor of Social Work - Social Work

Massey University
Palmerston North, NZ
10.2025

High School Diploma -

Hawera High School
Hawera, NZ
11.2019

Skills

  • Organizational abilities
  • Adaptability and Resilience
  • Customer Service
  • Heavy Lifting
  • Research and analysis
  • Presentation Development
  • Patient Care
  • Emotional Support
  • Time Management
  • Client Confidentiality

Timeline

Liquor Assistant

Pak'nSave Hawera
11.2023 - Current

Care Support Worker

Manawanui
04.2022 - 10.2023

Sewing Room Assistant

Creative Curtains And Interiors Enterprise
12.2019 - 01.2021

Bachelor of Social Work - Social Work

Massey University

High School Diploma -

Hawera High School

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Melissa Soothill