Summary
Overview
Work History
Education
Skills
Personal Information
Training
Timeline
Generic

DON RAPHAEL

Rolleston,Christchurch

Summary

I am an enthusiastic, adaptable, and self–motivated person with personal qualifications to implement personal support strategies which focus on the client’s welfare needs wants and interests. I can give high standards of care to every client. I can maintain and demonstrate a positive attitude towards clients, their families, and staff constantly. I can work with people of all ages and across a cultural diversity position.

Overview

6
6
years of professional experience

Work History

Support worker

Florence Nightingale agency
11.2023 - Current
  • Providing physical support which may including helping with household tasks and personal care.
  • Providing emotional support for an individual and their families.
  • Encouraging and supporting the development of personal skills through the hobbies and interests.
  • Supporting and helping with health care needs, including routine checks or administrating medication.

Floating baker

Countdown Supermarket
02.2023 - 10.2023
  • Company Overview: Canterbury
  • Prioritized workflow and resolved daily operational challenges to support goal achievement.
  • Encouraged open communication and team engagement to improve employee morale.
  • Conferred with management and supervisors to coordinate operations between departments.
  • Documented daily operational data and communicated results to management.
  • Coached team to develop skills and overcome weaknesses to reach goals.
  • Canterbury

Team Leader

French Bakery
10.2019 - 01.2023
  • Company Overview: Christchurch, Canterbury
  • Engaged in continuous improvement activities to enhance team performance and productivity.
  • Assigned projects to experiment new products and distributed tasks to team members per areas of expertise.
  • Coordinated resources and equipment to help employees meet daily targets.
  • Managed team resource allocation to optimize productivity and reduce downtime.
  • Guided employees in handling difficult or complex problems or resolving escalated complaints.
  • Trained employees to follow standard work processes and learn role-specific skills.
  • Led team meetings and brainstorming sessions to evaluate goal progress and support project deadlines.
  • Collaborated with team to encourage open sharing of ideas and solutions.
  • Christchurch, Canterbury

Commi Chef

Waipuna Hotel & Conference centre
04.2019 - 10.2019
  • Company Overview: Auckland, Auckland
  • Provide exceptional customer service and meet the customer expectations.
  • Teamwork and leadership in work.
  • Well knowledge about health and safety procedures in the work area.
  • Records handling.
  • Training and development of all new and existing staff and ensuring a good teamwork.
  • Enforced standards for meal service, presentation and quality of food items across kitchen shifts.
  • Reduced waste by improving inventory control and product rotation before expiration dates.
  • Prepared ingredients, garnishes and side dishes in advance to expedite meal.
  • Auckland, Auckland

Education

Human Health And Well Being Level 3 - Health And Wellness

NewZealand Teritiary College
09.2024

New Zealand Diploma in cookery [Advanced] - Gastronomy

NZMA
Mount Wellington, Auckland
08.2019

Diploma in Bakery and Pastry Arts - Bakery

De'Pastr y
COCHIN, Kerala
10.2017

Degree of Bachelor of Hotel Management - Tourism

Oriental School of Hotel Management
WAYANAD, Kerala
01.2015

Skills

  • Time management
  • Good Listener
  • Teamwork
  • Excellent Communication skills
  • Trustworthy and Honest

Personal Information

Visa Status: Permanent Resident

Training

Health and safety training, New Zealand

Timeline

Support worker

Florence Nightingale agency
11.2023 - Current

Floating baker

Countdown Supermarket
02.2023 - 10.2023

Team Leader

French Bakery
10.2019 - 01.2023

Commi Chef

Waipuna Hotel & Conference centre
04.2019 - 10.2019

New Zealand Diploma in cookery [Advanced] - Gastronomy

NZMA

Diploma in Bakery and Pastry Arts - Bakery

De'Pastr y

Degree of Bachelor of Hotel Management - Tourism

Oriental School of Hotel Management

Human Health And Well Being Level 3 - Health And Wellness

NewZealand Teritiary College

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