Donna Helen Francisca Lomavatu
Whangamata,WKO
Summary
Dynamic and dedicated professional with experience at Chill Cafe, excelling in exceptional customer service and effective communication. Proven ability to lead teams and enhance workflow while maintaining a welcoming environment. Skilled in multitasking and problem-solving, ensuring customer satisfaction and operational efficiency. Committed to fostering positive interactions and creating memorable experiences. Compassionate Early Childcare Assistant with a background in creating engaging activities tailored to children's unique needs. Strengths include clear communication, patience, and providing quality childcare that prioritizes the safety and emotional well-being of every child. Proven track record of fostering positive relationships with parents and contributing to a supportive learning environment for all children within previous work settings.
Kind, with a cheerful nature, caring for children, and attending to customers' needs.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Barista On Job Training in Gateway programme
Chill Cafe
Whangamata, Waikato
04.2024 - Current
- Prepared and served high-quality coffee beverages efficiently to meet customer expectations.
- Assisted customers with menu selections and provided product knowledge.
- Provided exceptional customer service, addressing inquiries and resolving complaints with empathy and positivity.
- Handled cash and electronic payments accurately, ensuring smooth transaction processes.
- Maintained cleanliness and organization of the front-of-house area to create a welcoming environment.
- Collaborated with team members to enhance workflow and support overall café operations.
- Organized opening and closing duties, ensuring the café was ready for operations, and securely closed down.
On Training Early Childhood Education in Gateway
Best Star Kindergarten
Whangamata, Waikato
07.2025 - 11.2025
- Completed day-to-day duties accurately and efficiently.
- Supervised children during playtime to ensure safety and engagement.
- Assisted teachers in implementing daily lesson plans and activities.
- Assisted with dressing, toileting needs, and personal hygiene tasks, as needed.
- Enforced rules to teach good manners and maintain a safe environment.
Education
Year 13 NCEA Achievement
Whangamata Area School
Whangamata11-2025
Year 12 - NCEA Achievement
Whangamata Area School
Whangamata12.2024
Skills
- Leadership
- Communication
- Teamwork
- Active listening
- Multitasking and organization
- Problem solving
- Interpersonal skills
- Empathy
- Exceptional customer service
Hobbies and Interests
- Team sports
- Travelling
- Cooking
- Photography
- Outdoor activities
- Customer Service
- Community service
- Volunteering
- Music
Personal Information
- Date of birth: 02/14/07
- Age: 18
- Gender: Female
- Nationality: Fijian
- Driving License: Learner's permit
Languages
- Fijian
- English
Languages
English
Professional
Accomplishments
Year 11–13 Special Academic & Contribution Award
Certification
Certificate of Achievement- Forklift Operator (Safety Action) AXIOM TRAINING
Referees
1} Mrs Lena McKillop- DEAN
Year 13 Whangamata Area School
lenam@whangamata.school.nz
Phone: + 64 7 865 8557
2} Mr Ian Fulton- DEPUTY PRINCIPAL
Years 11-13 Whangamata Area School
ianf@whangamata.school.nz
Phone: + 64 7 865 8557
3} Michelle Liddell- OWNER OF CHILL CAFE
427 Port Rd, Whangamata
chillcafe.whanga@gmail.com
Phone: + 64 07865 9550
Timeline
On Training Early Childhood Education in Gateway
Best Star Kindergarten
07.2025 - 11.2025
Barista On Job Training in Gateway programme
Chill Cafe
04.2024 - Current
Year 13 NCEA Achievement
Whangamata Area School
Year 12 - NCEA Achievement
Whangamata Area School