Summary
Overview
Work History
Education
Skills
References
Timeline
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Dylan Robinson

Helensville,Auckland

Summary

Dynamic Waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and time management skills. Skilled in having extensive knowledge of F&B for when the guest has any questions or concerns. In summary, I'm a problem solver, thinker and listener and have a passion for making the guest/customers experience a memorable one. When I find a brand I align with I'm all in!

Overview

1
1
year of professional experience

Work History

Section Waiter - Part Time

Onslow Restaurant
11.2023 - Current

Executing a strict sequence of service in a fine dinning capacity. Ensuring guest have a pleasurable experience by having extensive knowledge about menu items and beverage list whilst upselling food and drink items. Making recommendations to guests.

Floor Staff - Part Time

Onslow Restaurant
Auckland, CBD
03.2023 - 11.2023

Being aware of a strict sequence of service in a fine dinning environment, listening attentively to guests, placing orders through POS system, supporting section waiters, quickly and accurately delivering orders from kitchen to customers. Acting as a bridge between FOH and BOH staff. Memorized dining room floor plans and understood seat number system. Observed tables to tend to guest needs and identify customer service opportunities.

Kitchen Assistant - Fixed Term Contract

Makana Confections, Boutique Chocolate Factory
Kerikeri, Northland
10.2022 - 12.2022

Producing and packing high quality handcrafted chocolates & other natural temptations in a timely manner. Maintained cleanliness and organization of kitchen stations and storage areas.

Education

New Zealand Diploma in Business (Level 5) - Human Resource Management

Open Polytechnic
10-2025

New Zealand Certificate In Business (Level 4) - First Line Management

Open Polytechnic
07.2023

NCEA Level 1 -

Kaipara College
12.2022

Skills

  • Time management skills
  • Great communication skills
  • Listening and adapting well to changes
  • Works well under pressure
  • Hard-working and motivated
  • Adaptable and efficient

References

Available upon request.

Timeline

Section Waiter - Part Time

Onslow Restaurant
11.2023 - Current

Floor Staff - Part Time

Onslow Restaurant
03.2023 - 11.2023

Kitchen Assistant - Fixed Term Contract

Makana Confections, Boutique Chocolate Factory
10.2022 - 12.2022

New Zealand Diploma in Business (Level 5) - Human Resource Management

Open Polytechnic

New Zealand Certificate In Business (Level 4) - First Line Management

Open Polytechnic

NCEA Level 1 -

Kaipara College
Dylan Robinson