Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic

Eilish McEwan

Full-stack Software Developer
Wellington

Summary

Hey, I'm Eilish! :) I'm a newly graduated software developer that combines my creative instincts with my love of building, fixing, and understanding how things work. I bring strong soft skills, resilience, and a sense of humour to every project.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Full Stack Software Developer

Dev Academy Aotearoa
01.2025 - 05.2025
  • Used NodeJS, SQLite, and Knex to develop and manage databases.
  • Developed user-friendly web forms with validation and error handling.
  • Applied responsive design principles to ensure consistent display and functionality across a wide range of devices, including mobile phones, tablets, and desktop computers.
  • Reviewed code, debugged problems, and corrected issues.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Tech Stack included: React, Javascript, Typescript, Express, Auth0, Html, CSS. I am currently teaching myself Python.

Associate Customer Advisor

Tertiary Education Commission
07.2023 - 07.2024
  • Enhanced customer satisfaction by providing personalized support and solutions to their inquiries.
  • Answered customer service inquiries via telephone, email and chat platform to address customer needs and promote optimum outcomes.
  • Navigated extensive organization knowledge base to obtain appropriate solutions for customer service issues.
  • Contributed to a positive work environment through active participation in team meetings and discussions aimed at improving processes.

Focusing on My Health and Wellbeing

Unemployed
11.2021 - 07.2023

Community Organizer

Action Station
06.2021 - 11.2021
  • Interviewed members of specific populations to understand and document issues.
  • Participated in strategy development and planning to grow organizing program and advance campaigns.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Recruited and managed volunteer teams.
  • Organized hui and marae wānanga to facilitate dialogue between rangatahi volunteers and the organization regarding systems change.

Collections Registry Officer

Ministry of Justice
01.2020 - 06.2021
  • Effectively prioritized tasks based on urgency and importance, ensuring all deadlines were met without compromising quality.
  • Maintained a thorough understanding of evolving regulations impacting the organization's registration activities.
  • Managed high volumes of registrations under tight deadlines, consistently meeting performance targets.
  • Promoted a positive work environment by actively participating in team meetings and contributing constructive feedback on departmental initiatives.

Technical Support Specialist

Concentrix
03.2019 - 11.2019
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Provided remote support for a wide range of software and hardware issues, maintaining strong customer relationships.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Improved customer satisfaction by efficiently resolving technical issues and providing timely support.

Education

Bachelor of Arts - Art History

Victoria University of Wellington
02.2015 - 03.2019

Skills

Active learning

Problem-solving abilities

Interpersonal communication

Software development

Web application development

Interests

  • Drawing and Painting
  • Passionate about balancing physical health with mental and emotional wellness
  • Gym Workouts
  • Artificial Intelligence (AI) and Machine Learning
  • Reading
  • Web Development and Design

Timeline

Full Stack Software Developer

Dev Academy Aotearoa
01.2025 - 05.2025

Associate Customer Advisor

Tertiary Education Commission
07.2023 - 07.2024

Focusing on My Health and Wellbeing

Unemployed
11.2021 - 07.2023

Community Organizer

Action Station
06.2021 - 11.2021

Collections Registry Officer

Ministry of Justice
01.2020 - 06.2021

Technical Support Specialist

Concentrix
03.2019 - 11.2019

Bachelor of Arts - Art History

Victoria University of Wellington
02.2015 - 03.2019
Eilish McEwanFull-stack Software Developer