Elias Cuypers
Arrowtown,OTA
Summary
Highly collaborative Venue Manager proudly offering many years' experience handling issues and conflicts with ease. Hardworking professional promoting outstanding leadership and organizational skills. Attentive to crowd control and building safety codes.
Overview
12
12
years of professional experience
Work History
Venue Manager
Ayrburn
Queenstown, Arrowtown
02.2024 - Current
- Managed venue operations to ensure smooth event execution and guest satisfaction.
- Coordinated logistics for events, including setup, breakdown, and vendor management.
- Resolved customer issues or complaints in a timely manner to maintain positive customer relations.
Head Waiter
The Lodge Bar
01.2021 - 01.2024
- Queenstown
- Supervised dining room staff to ensure excellent customer service.
- Trained new waitstaff on menu items and service standards.
- Coordinated table assignments and reservations for efficient guest flow.
Bar Manager
Kimaha
01.2020 - 01.2021
- Waiheke Island
- Managed daily bar operations to ensure smooth service flow.
- Trained and supervised bar staff on beverage preparation techniques.
- Oversaw inventory management and controlled stock levels effectively.
Head Waiter
Il Cavaliere
01.2018 - 01.2020
- Foligno Italy
- Handled customer inquiries and resolved issues promptly and professionally.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
Head Waiter
La Noce
01.2015 - 01.2016
- Angera Italy
- Supervised dining room staff to ensure excellent customer service.
- Provided exceptional service to high volume of daily customers.
Waiter
Verbella Yatch Club
01.2014 - 01.2015
- Lago Maggiore Italy
- Maintained cleanliness and organization of dining areas during service shifts.
- Handled customer inquiries and resolved issues with professionalism and courtesy.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
Education
Associate of Arts - Graphic Design
Enaip
Varese05-2016
Skills
- Communication
- Leadership
- Team-building
- Organizational skills
- Management skills
- Interpersonal skills
- Problem solving
Languages
- Italian, Fluent
- English, Fluent
Timeline
Venue Manager
Ayrburn
02.2024 - Current
Head Waiter
The Lodge Bar
01.2021 - 01.2024
Bar Manager
Kimaha
01.2020 - 01.2021
Head Waiter
Il Cavaliere
01.2018 - 01.2020
Head Waiter
La Noce
01.2015 - 01.2016
Waiter
Verbella Yatch Club
01.2014 - 01.2015
Associate of Arts - Graphic Design
Enaip