ELIZABETH LUCAS
Nelson,Brightwater
Summary
I am currently in the process of moving back to Nelson and for that reason I'm currently seeking full time employment where I can learn and develop new skills with a supportive organization.
Fortunately enough I grew up in Whakatū and have taken part in many kaupapa Māori throughout the region inculding, Kapa Haka events, Reo Symposiums, Wānanga etc.
I'm very eager to get amongst our people again and find ways in which I can help and support others to the best of my abilities.
I have had experience in various environments with a diverse group of people. I’m a reliable, hardworking individual and am excited, as well as hopeful to improve my skills and capabilities.
Overview
4
4
years of professional experience
Work History
Adviser Care Specialist
Fidelity Life Assurance Company
08.2022 - Current
- Answer constant flow of Adviser calls with minimal wait times.
- Actively listen to advisers, handle concerns quickly and escalated major issues to supervisor.
- Update account information to maintain advisers records.
- Process Transfers
- Onboard new Advisers
Camp Assistant
Quinneys Bush Camp
12.2021 - 02.2022
- Meeting and Greeting Guests
- Supervising camp activities
- Cleaning and upkeep of the camp premises
Teacher’s Aide
Te Kura Kaupapa Māori O Tuia Te Matangi
02.2021 - 12.2021
- Assisting with the care of children where required (Feeding etc.)
- Assisting with daily school activities, in and out of the classroom
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Customer Service & FOH
Armadillos Restaurant
11.2019 - 02.2021
- I’ve held multiple positions within the hospitality service industry between this period
- Role Included: - F2F Customer Service - Phone Service (Taking orders & Answering queries) - Cleaning - Assisting with food preparation and cleanliness
Education
Te Kura Kaupapa Māori O Tuia Te Matangi
Nelson, NZ12.2020
Mātauranga Māori
Te Wananga O Raukawa
Otaki, NZ12.2020
Skills
- Computer Literacy
- Active Listening Skills
- Time Management
- Work Planning and Prioritization
- Cultural Understanding
- Fluent in Te Reo Māori
- Understanding of Tikanga Māori
Timeline
Adviser Care Specialist
Fidelity Life Assurance Company
08.2022 - Current
Camp Assistant
Quinneys Bush Camp
12.2021 - 02.2022
Teacher’s Aide
Te Kura Kaupapa Māori O Tuia Te Matangi
02.2021 - 12.2021
Customer Service & FOH
Armadillos Restaurant
11.2019 - 02.2021
Te Kura Kaupapa Māori O Tuia Te Matangi
Mātauranga Māori
Te Wananga O Raukawa
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