Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Elizabeth Williams

Regional Contracts Assistant
Auckland,AUK

Summary

I’m a hard working reliable team member with an eye for detail and naturally cooperative and accommodating approach. I’m big on good communication and relationship management skills, a good listener who is easy to talk to end enjoy finding common ground when building positive network relationships.

I’ve trained and mentored new administration staff over the last five years within a government organisation and work well with all types, while acknowledging and complimenting to the efforts of fellow team mates to build others up.

I have an enthusiastic and optimistic outlook while working collaboratively in a strong, supportive, and connected environment. I am now at the stage of my professional life where I'd like to explore and expand my professional growth, to pursue new and exciting opportunities of challenge and while still maintaining my personal and work life balance.

Key Attributes

  • Eight years’ working for the Ministry of Social Development.
  • Extensive knowledge of MSD administration systems such as CHRIS (payroll), Kea (purchasing), Conquest ( contract management system), TRIM (record management), CMS (client management system), and SWIFTT (processing database).
  • Big team player in extending support to multiple networks across various sites and teams.
  • High level of confidentiality in updating and storing information and documentation.
  • Relationship networking when assisting different service lines within a government organisation.
  • Flexibility to work through fast changing times and harmonious approach to resolving issues and problem solving.
  • My top 10 Clifton Strengths are Harmony, Positivity, Empathy, Arranger, Connectedness, Relator, Consistency, Responsibility, Discipline & Maximiser.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Regional Contracts Assistant

Ministry Of Social Development
Ellerslie, Auckland
01.2022 - Current
  • Work alongside the Regional Contracts Manager to manage provider relationships and provide specialised assistance in the end-to-end procurement and contract management process.
  • Prepare draft documentation for new contracts and variations to service contracts.
  • Monitoring and reporting of contracted services to ensure reviews and expectations are being delivered.
  • Analyse participation, performance and expenditure of completed programmes.
  • Positive relationships with providers to maximise client outcomes.
  • Provider payments with contract specifications ensuring contractual conditions are met.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Collaborated with team members to achieve target results.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.

Administration Officer

Ministry of Social Development
Waitakere, Auckland
08.2014 - 01.2022
  • Deliver high quality administration and secretarial services to contribute to an efficient and operational service centre
  • Key Achievements:
  • Assisted the August Wage Subsidy team for six weeks to process applications while contributing towards the high target completion rate to support those in need during the nationwide lockdown
  • Supporting the employment zone by inviting clients to job expos and creating and updating the expo client database
  • This helped employment staff to capture and record client and site data for job expo outcomes
  • Trained and mentored new administration staff across multiple clusters and sites in Auckland
  • Completed a NZQA qualification - New Zealand Certificate in Business Administration L4.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Standardized office structures and processes to promote collaboration and increased performance.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
  • Collected, validated and distributed information to employees.
  • Oversaw successful planning and execution of staff meetings, parties and events.

Interviewer

UMR Research
03.2014 - 07.2014
  • Conducting interviews and gathering information data for statistical research
  • Achievements:
  • Successfully acquired multiple interviews from different demographic and language groups
  • Clear and easy to understand phone manner for older persons and English as a second language
  • Accurate recording of data information.

Office Assistant

Midland Construction Limited
02.2011 - 02.2014
  • To support the Office Manager with administrative tasks
  • Achievements:
  • High level of customer service and preparing information for correspondence and tenders
  • Checking emails and assisting the Office Manager in collating financial information for accounts.

Education

NZ Certificate in Business ( Admin & Tech) Level 4 -

Ministry of Social Development
NZQA Qualifications Programmes
01.2018 - 01.2019

National Certificate in Business Administration Level 3 -

Ministry of Social Development
NZQA Qualifications Programmes
01.2017 - 01.2018

Health & Safety Representative Transition Training Health & Safety Representative Stage 1 -

Ministry of Social Development
Health And Safety Training Co-ordinator
07.2015 - 01.2016

National Certificate in Public Sector Services (Induction) Level 3 -

Ministry of Social Development
NZQA Qualifications Programmes
01.2014 - 01.2015

National Diploma - Business Administration Level 5

Best Training Limited
Manukau
01.2011 - 01.2012

Skills

Extremely organised with time and self-management skills to priorities workloadundefined

Additional Information

REFEREES

  • Available upon request.

Timeline

Regional Contracts Assistant

Ministry Of Social Development
01.2022 - Current

NZ Certificate in Business ( Admin & Tech) Level 4 -

Ministry of Social Development
01.2018 - 01.2019

National Certificate in Business Administration Level 3 -

Ministry of Social Development
01.2017 - 01.2018

Health & Safety Representative Transition Training Health & Safety Representative Stage 1 -

Ministry of Social Development
07.2015 - 01.2016

Administration Officer

Ministry of Social Development
08.2014 - 01.2022

Interviewer

UMR Research
03.2014 - 07.2014

National Certificate in Public Sector Services (Induction) Level 3 -

Ministry of Social Development
01.2014 - 01.2015

Office Assistant

Midland Construction Limited
02.2011 - 02.2014

National Diploma - Business Administration Level 5

Best Training Limited
01.2011 - 01.2012
Elizabeth WilliamsRegional Contracts Assistant