Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Timeline
Generic
ELLEN CHIWAWA

ELLEN CHIWAWA

SILVERSTREAM,NEW ZEALAND

Summary

Highly organised, self-motivated, committed, confident and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals in achieving company goals. I am skilled and experienced in nursing with ten years' experience and seeks to develop and grow my career in health and safety. Traceable history of influencing and educating care staff safety practices to minimise risks.

Overview

10
10
years of professional experience

Work History

Enrolled Nurse

Summerset Retirement Village
04.2019 - Current
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Improved employee awareness of safety practices by developing and delivering engaging training sessions.
  • Assisted in investigation of accidents and near-misses, identifying root causes and recommending preventive measures.
  • Organized and led safety committee meetings, fostering open dialogue on health and safety concerns among employees and management.
  • Collaborated with management to establish strong safety culture throughout the organization.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Researched and devised new safety initiatives and strategies to improve safety performance.
  • Educated employees on safe work practices.

Home Coordinator

Mash Trust
04.2018 - 04.2019
  • Leading and inspiring team of support workers to assist people with disability to live in environment that ensures their individual needs and aspirations are being met
  • Planning day to day tasks for consumers with them/their families
  • Medication administration
  • Managed budgets and finances, ensuring responsible spending and timely bill payments.
  • Established trust and rapport with family members to foster harmonious home atmosphere.
  • Streamlined household operations for improved efficiency and time management.
  • Supervised staff members, providing guidance, training, and performance feedback as needed.
  • Safeguarded privacy of family matters through discretion while handling sensitive information professionally.
  • Cultivated relationships with vendors and suppliers for reliable access to desired products or services.

Serviced Apartment Coordinator

Shona McFarlane Retirement Village
01.2015 - 04.2018
  • Developing and maintaining relationship with wide range of people within facility (staff residents and their families and friends), professional advisers and stakeholders
  • Coordinating and overseeing performance of all members of serviced apartments team to ensure residents received best service possible
  • Attend to specific incidents if on duty and make any decision required in consultation with RN or NM
  • To build strong team of happy, kind, trained and highly motivated staff.
  • Handled escalated customer concerns promptly, resolving issues effectively while preserving positive client relationships.
  • Developed strong relationships with vendors, securing competitive pricing on parts and supplies for department.
  • Fostered open lines of communication between service department and other departments within company contributing to overall smooth operations.
  • Collaborated with technicians to resolve complex issues, ensuring customer satisfaction and loyalty.
  • Managed service department budget to minimize expenses while maintaining optimal staffing levels.
  • Demonstrated leadership skills by assisting in coordinating team meetings discussing goals achievements challenges helping maintain focus on objectives.

Enrolled Nurse

Summerset Retirement Village
01.2014 - 12.2014
  • Promoting independence of residents
  • Providing nursing care under direction of RN and being active member of clinical team by personally delivering, directing, or delegating as appropriate to ensure that residents receive quality clinical care
  • Developing and maintaining relationship with wide range of people within facility (staff residents and their families and friends), professional advisers and stakeholders
  • To coordinate and oversee performance of all members of serviced apartments team to ensure residents receive best service possible
  • Attend to specific incidents if on duty and make any decision required in consultation with RN or NM
  • To build strong team of happy, kind, trained and highly motivated staff.
  • Self-motivated, with strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with strong sense of personal responsibility.

Education

Bachelor of Applied Management (Occupational Health and Safety) - Health And Safety

Southern Institute of Technology
Invercargill
12.2024

New Zealand Registered Enrolled Nurse - Nursing

Whitireia Polytechnic New Zealand
Wellington Porirua
01.2012

High School Education, NCEA Level 3 -

Heretaunga College New Zealand
Wellington, WGN
01.2010

Skills

  • Certified Workplace HSR
  • First Aider
  • Accident reporting and investigating
  • Gerontology
  • Acute care
  • Dependable and Responsible
  • Problem-Solving
  • MS Office
  • Communication and team player
  • Friendly, Positive Attitude
  • Customer Service

Leadership Experience

Leading by example, coaching, and motivating the caregivers assigned on my shift providing guidance, direction, monitoring, and evaluation of cares undertaken and being responsible to ensure that: Resident personal cares are carried out as per the prescribed care plan and any issues/risks are identified and raised with the RN. Report situations that affect the clinical or physical comfort of resident/s to the RN. Patient and resident's safety health, independence and quality of life is maximised. Adhere to infection control practices, procedures and policies that are adhered to all the time. Proactively and constructively participate in quality improvement initiatives. Acting as a resource nurse for students and caregivers. Ensure accuracy of documentation and that confidentiality of information is maintained. Delivering care in a manner that respects the cultural and spiritual beliefs of the residents.

References

My referees are available immediately on request.

Timeline

Enrolled Nurse

Summerset Retirement Village
04.2019 - Current

Home Coordinator

Mash Trust
04.2018 - 04.2019

Serviced Apartment Coordinator

Shona McFarlane Retirement Village
01.2015 - 04.2018

Enrolled Nurse

Summerset Retirement Village
01.2014 - 12.2014

Bachelor of Applied Management (Occupational Health and Safety) - Health And Safety

Southern Institute of Technology

New Zealand Registered Enrolled Nurse - Nursing

Whitireia Polytechnic New Zealand

High School Education, NCEA Level 3 -

Heretaunga College New Zealand
ELLEN CHIWAWA