Ellie Jones
Inglewood, Taranaki,New Plymouth
Summary
Strong work ethic is very important to me, being in the work force from the age of 14 starting at fitzroy snappers to tegal and even cow insemination.
My work history is vibrant and adventurous.
I will always put my self out there with a bubbly and warm smile as building a strong and positive repour will always be important to me.
It is just me and my furbaby Neko I have no other commitments and am available to work Monday to Friday with potential weekends.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Duty Manager
Crowded House
98 Devon Street East
09.2022 - 06.2024
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Senior Duty Manager
Cobb & Co
Courtney Street NPL
06.2017 - 07.2020
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed time efficiently in order to complete all tasks within deadlines.
- Managed the sale and supply of alcohol.
Catering
Le Dejeuner
82 Hurlstone Drive
02.2015 - 03.2017
- Increased revenue by developing new menu options and marketing strategies for the catering unit.
- Coordinated logistics for large-scale events, including venue selection, catering arrangements, and travel accommodations.
- Collaborated with catering staff to ensure timely delivery of food and beverages to guests.
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Organized special events, catering to guest preferences while maintaining high standards of service quality.
Education
Level 2 -
New Plymouth Girls' High School
New Plymouth, TKISkills
- Customer service focus
- Time Management
- New Employee Training
- Team Supervision
- Customer Communication
- Attention to Detail
- Professionalism and Integrity
- Relationship Building
- Cash Management
- Staff Training and Development
- Payroll Processing
- Staff Management
- Staff Discipline
- Strategic Planning
- Team Leadership
- Hiring and Training
Certification
• Duty Managers
• Liqueur License
Timeline
Duty Manager
Crowded House
09.2022 - 06.2024
Senior Duty Manager
Cobb & Co
06.2017 - 07.2020
Catering
Le Dejeuner
02.2015 - 03.2017
Level 2 -
New Plymouth Girls' High School