Emily Krahn
Queenstown,Shotover
Summary
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Bias Cafe
Queenstown
09.2024 - Current
- Greeted customers and provided friendly customer service.
- Answered phone calls, took reservations, and answered inquiries.
- Handled customer queries and complaints, ensuring satisfactory resolution.
- Worked with managers to report and resolve customer issues or concerns.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
Administrative Assistant
Clinimercês
Brazil, Curitiba
02.2021 - 02.2023
- Conducted research on various topics as requested by management.
- Compiled data from various sources into organized reports for review by management team.
- Developed and maintained filing systems for confidential documents and records.
- Handled incoming calls and directed callers to appropriate department or employee.
- Managed office supplies inventory and placed orders when necessary.
- Managed database systems containing customer contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
High School Diploma -
Whakatipu High School
Queenstown, NZ12-2024
High School Diploma -
Colegio Estadual Milton Carneiro
Curitiba, Brazil12-2022
Skills
- Team player attitude
- Foreign language skills
- Multitasking and organization
- Scheduling
- Microsoft Word
- Negotiation
- Spreadsheet development
- Office administration
- Documentation and recordkeeping
- Administrative support
- Document preparation
- Filing and data archiving
- Multitasking and prioritization
Affiliations
- Dancing
- Cooking
- Planning to enter university
Languages
Portuguese
Native/ Bilingual
English
Professional
Spanish
Limited
Italian
Elementary
Korean
Elementary
References
References available upon request.
Timeline
Front of House Employee
Bias Cafe
09.2024 - Current
Administrative Assistant
Clinimercês
02.2021 - 02.2023
High School Diploma -
Whakatipu High School
High School Diploma -
Colegio Estadual Milton Carneiro
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