Emily Rose Crowther
Christchurch
Summary
Dedicated support worker with experience at City Mission Women’s Night Shelter, adept at client advocacy and emotional support. Proven ability to build trusting relationships and enhance care quality through active listening and crisis intervention. Successfully managed client interactions as an independent contractor, fostering a professional atmosphere that led to repeat business.
Overview
7
7
years of professional experience
Work History
Support Worker
City Mission Womens Night Shelter
10.2024 - 12.2024
- Assisted clients with daily living needs to maintain self-esteem and general well-being.
- Built trusting relationships with clients, offering active listening and empathetic support.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Worked collaboratively with a team to address the needs of vulnerable women in high-pressure settings.
- Maintained confidentiality and upheld ethical standards in all interactions.
Independent Contractor
Self Employed
04.2018 - 06.2022
- Managed client interactions, ensuring a safe, welcoming, and professional atmosphere.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Handled financial transactions and self- managed income, demonstrating reliability and independence.
- Developed sales and marketing skills by promoting services and upselling experiences.
Education
Health And Wellbeing-Mental Health And Addiction
Ara Institute of Canterbury
Christchurch, New Zealand, NZ11-2024
Skills
- Daily living assistance
- Health and safety awareness
- Client advocacy
- Time management
- Emotional support
- Relationship building
- Active listening
- Crisis intervention
Timeline
Support Worker
City Mission Womens Night Shelter
10.2024 - 12.2024
Independent Contractor
Self Employed
04.2018 - 06.2022
Health And Wellbeing-Mental Health And Addiction
Ara Institute of Canterbury
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