Faryn Fitialo
Auckland
Summary
Hardworking employee with customer service, multitasking, and team player skills. Devoted to giving every customer a positive experience.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
8
8
years of professional experience
Work History
Retail Worker
The warehouse
Manukau
11.2020 - 01.2025
- Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
- Inspected merchandise for defects prior to display on sales floor or shipment to customers.
- Greeted customers, identified their needs and provided assistance with product selection.
- Utilized promotional materials such as signs and banners to draw attention to special offers or new products.
- Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Organized backroom storage areas for efficient retrieval of stock items during peak business times.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Helped customers by answering questions and locating merchandise.
Warehouse Worker
Premium Apparel
Highbrook
02.2024 - 06.2024
- Picked orders sorted them out
- Packed and labeled orders to be sent out
- Restocked shelf’s if needed or looked for more stock
- Kept warehouse cleaned also
Warehouse Worker
Brinks
Mt Wellington
02.2023 - 05.2023
- Peeling of chicken thighs and sorting them into containers
- Using machines to De skin chicken frames
- Loading and hanging chickens on to the machines
- Boxing and labelling boxes to be sent away
- Cleaning and keeping areas cleaned
Housekeeper
Sudima hotel
Airport Oaks
11.2016 - 08.2017
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Observed proper use of chemicals when cleaning various surfaces.
- Customer service
- Sanitized all areas of the hotel lobby and public restrooms.
- Changed bed linens and towels, tidied up rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Organized closets with hangers for guests' clothing items.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Followed safety procedures when handling hazardous materials.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Responded to requests from guests regarding housekeeping needs.
- Emptied trash receptacles throughout the property.
- Disinfected telephones, light switches and other frequently touched objects.
- Provided information about hotel services upon request from guests.
- Reported any maintenance issues or damage to supervisors immediately.
- Ensured that all health standards were met during cleaning operations.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Scrubbed kitchen appliances, countertops and fixtures.
Education
High School Diploma -
Otahuhu College
Otahuhu11-2015
Skills
- Supply restocking
- Customer service
- Team player
- Problem solving
- Attention to detail
- Time management
- Workplace cleanliness
- Safety compliance
- Customer assistance
- Patience and empathy
- Product labeling
- Stockroom organization
About myself
I am a single mother of 3 kids I am very family oriented. I am also a very active person,I am very much in to gymming and sports. Mainly rugby league and tag . I have competed in a lot of sports activities and teams over the years so I am very much a team player. I know how to work and get along with others. I am a trustworthy person, reliable and hardworking person. I have a good sense of humour as well and can be good company. I am willing and love to learn new things and a fast learner.
Timeline
Warehouse Worker
Premium Apparel
02.2024 - 06.2024
Warehouse Worker
Brinks
02.2023 - 05.2023
Retail Worker
The warehouse
11.2020 - 01.2025
Housekeeper
Sudima hotel
11.2016 - 08.2017
High School Diploma -
Otahuhu College