Summary
Overview
Work History
Skills
Timeline
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Fatongi Huakau

Manurewa,Auckland

Summary

Dynamic retail professional with a proven track record at Countdown, excelling in customer service and relationship building. Recognized for enhancing the shopping experience through effective communication and meticulous stock replenishment. Reliable team player with a strong commitment to maintaining organized environments and ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

Retail Worker

Countdown
08.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

Backstage Crew Member

Sparks Arena
06.2023 - 08.2024
  • Participated in post-show strike activities; disassembling sets, storing props, costumes, and other materials properly for future use or transport.
  • Aided in load-in/load-out processes for touring productions or venue changes while adhering to strict deadlines and safety procedures.
  • Facilitated quick set changes with efficient teamwork among crew members, keeping the audience engaged throughout the performance.
  • Managed inventory of props and set pieces, preventing loss or damage to valuable items used in productions.
  • Maintained clean and organized backstage areas, fostering a professional working environment for all team members.

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Relationship building
  • Stock replenishment

Timeline

Retail Worker

Countdown
08.2024 - Current

Backstage Crew Member

Sparks Arena
06.2023 - 08.2024
Fatongi Huakau