Fuamoli Sola-Wilson
Te Atatu,AUK
Summary
With experience in Contact Centre and Warehouse Administration I am seeking a role within a busy office environment. I am motivated and able to pick up new skills quickly, have great communication skills and enjoy the opportunity to work as part of a team. I would enjoy the opportunity to learn and grow my administration skills and contribute to the successful running of a busy office.
Overview
7
7
years of professional experience
Work History
Dental Assistant
Smile Dental
01.2024
- Prepare patients for dental procedures.
- Assist the dentist during procedures by handling tools, suctioning and maintaining a sterile field.
- Clean and sterilize dental instruments and equipment according to infection control protocols.
- Schedule appointments, manage patient records, handling billing tasks
Outbound Call Centre Representative
NZFI
02.2022
- Make outbound calls to Customers to invite them to seminars with financial advisors
- Explain possible tax and financial benefits to persuade them to attend
- Complete bookings, add note
Machine Operator
Trade Staff
01.2022
- Ensure brick straightening machine is running smoothly
- Manually handle and straighten bricks when the machine shuts down or malfunctions
- Ensure bricks are correctly positioned and aligned for quality control
- Perform routine maintenance on the machine to ensure its efficiency
- Communicate any major issues or repairs needed
Corrections Officer Trainee
Serco
02.2024 - 04.2025
- Supported mental health initiatives within the facility by working closely with counselors and other healthcare professionals to address inmate needs appropriately.
- Facilitated conflict resolution among inmates, promoting a more harmonious living environment within the correctional facility.
- Provided support during intake processes for new arrivals at the correctional facility, gathering necessary information and facilitating a smooth transition into the general population.
- Promoted a positive public image for the correctional institution through community outreach efforts and transparent communication about internal operations.
- Maintained a safe environment for staff and inmates by conducting regular security checks, identifying potential hazards, and addressing safety concerns promptly.
- Upheld facility policies regarding visitation, ensuring that all visitors complied with rules and procedures to protect inmates and staff alike.
Warehouse Administrator (Temp Role)
Karcher
09.2022 - 10.2022
- Receive orders, check inventory in system
- Pick and pack orders, load onto pallets, conduct final checks
- Generate and send invoices
Machine Operator
Lion Nathan
03.2022 - 09.2022
- Operating machinery, set up and complete basic safety checks
- Monitor machines during operation
- Comply with all OSH regulations
Machine Operator
Wine Works
03.2021 - 11.2021
- Operating machinery, set up and complete basic safety checks
- Monitor machines during operation
- Comply with all OSH regulations
CSR
Icomm, Sky TV
01.2020 - 09.2020
- Outbound calling to customers to promote Sky Tv packages
- Explaining different package options and tailoring to suit client needs
- Signing up customers and entering details into the system
Data Entry
Officemax
08.2019 - 01.2020
- Data entry, entering and transferring orders
- Checking order is complete, attaching invoices and boxing for dispatch
Administrator
Datamars Limited
06.2018 - 09.2018
- Processing and transferring email orders
- Creating invoices
- Checking stock availability
- General administration
Education
Full License -
04-2025
- [PAT or SAT] [Number] Score
Chef Certificate - undefined
01.2005
Pallet Truck Licence -
01.2005
Skills
- Data entry and general administration experience
- Outbound Contact Centre experience
- Warehousing, Dispatch and Pick Packing skills
- Strong communication skills, confident working with customers, face to face, by phone and email
- Bi-lingual English and Samoan
- Creative thinker who is keen to learn
- Good organisation skill, able to prioritise and manage time effectively
- Ability to identify problems, think critically, and find solutions
- Equipment sterilization
First Aid certificate
With Mettci in Mangere town centre.Auckland
Timeline
Corrections Officer Trainee - Serco
02.2024 - 04.2025
Dental Assistant - Smile Dental
01.2024
Warehouse Administrator (Temp Role) - Karcher
09.2022 - 10.2022
Machine Operator - Lion Nathan
03.2022 - 09.2022
Outbound Call Centre Representative - NZFI
02.2022
Machine Operator - Trade Staff
01.2022
Machine Operator - Wine Works
03.2021 - 11.2021
CSR - Icomm, Sky TV
01.2020 - 09.2020
Data Entry - Officemax
08.2019 - 01.2020
Administrator - Datamars Limited
06.2018 - 09.2018
Manukau Institute of Technology - Chef Certificate,
Hold A Class 1 Full License - Full License,
Metcci - Pallet Truck Licence,
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