Sophia De Nardi Gonzalez
Wellington,Wellington
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Worker
Glassons
Lambton Quay, Wellington
11.2023 - 02.2024
- Inspected merchandise for defects prior to display on sales floor or shipment to customers.
- Attended training sessions conducted by supervisors regarding new products, services or changes in company policy.
- Greeted customers, identified their needs and provided assistance with product selection.
- Operated cash register to process payments from customers accurately and efficiently.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Waitress Trainee
Ricoh Sports Centre
Lower Hutt, Wellington
06.2022 - 03.2023
- Attended training sessions on topics related to food safety regulations, proper order taking procedures.
- Followed safety protocols when handling hot plates or sharp objects.
- Checked that all orders were accurate before delivering to customers.
- Completed assigned tasks within designated timeframes.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
- Verified that all dishes served met quality expectations.
- Greeted customers and provided menus.
- Provided excellent customer service during meal times.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Maintained a professional attitude while working in a fast-paced environment.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
High School Diploma -
St Oran’s College
Lower Hutt, NZ11-2025
Skills
- Order Processing
- Shipment Receiving
- Store Cleaning
- Loss Prevention
- Sales proficiency
- Store maintenance
- Professional Appearance
- Cash Handling Accuracy
- Display Maintenance
- Merchandise Display
- Customer Assistance
- Cash Register Operation
Affiliations
- I only play squash currently and I am the third best junior girl in Wellington. I play
competitively and I travel with teams or solo, mostly around Wellington but
sometimes I go to the Central region of the North island for squash. I have squash four
days a week so far, Monday afternoons, Wednesday afternoons, and Friday and
Saturday afternoons if there is a tournament in Wellington. - I also played volleyball for the school and was in the top team for a year in 2021. Where
I went and competed in the North Island College Nationals with my school.
Accomplishments
- I have won many sports awards through squash, in local and regional levels, such as the most improved junior for 3 consecutive years, Pelorus Trust, named as a contestant for Wellington Sports Award in the last 2 years.
Languages
English
Professional
Spanish
Professional
Certification
- I am currently hold a Restricted New Zealand Driver Licence
References
References available upon request.
Timeline
Retail Worker
Glassons
11.2023 - 02.2024
Waitress Trainee
Ricoh Sports Centre
06.2022 - 03.2023
High School Diploma -
St Oran’s College
Similar Profiles
Ella PurkissElla Purkiss
Retail Assistant at GlassonsRetail Assistant at Glassons
Natalie TurrisiNatalie Turrisi
Assistant Store Manager at GlassonsAssistant Store Manager at Glassons
Amelie BuntAmelie Bunt
Casual Sales Assistant at GlASSONSCasual Sales Assistant at GlASSONS