Summary
Overview
Work History
Education
Skills
Timeline
Generic

Giuliana Mueller

Christchurch

Summary

With a history in the hospitality and the retail industry, I have fulfilled supervisory roles in my previous positions with over ten years experience. I have maintained the highest level of Customer Service within every element of the workplace. My previous positions in hospitality and retail have provided me with the necessary customer service, communication and supervisory skills to be able to excel in this customer service role. I enjoy learning new skills and I am keen to learn more about the role. I am hard-working, friendly, willing to learn and work well in a team and independently. I hope to be given an opportunity within your company.

Overview

7
7
years of professional experience

Work History

Retail Sales Assistant

Chemist warehouse
Christchurch
07.2024 - Current
  • Process customer transactions.
  • Assist customers with product selection.
  • Visual merchandising.
  • Process returns and exchanges efficiently.
  • Maintaining stock levels and store appearance.
  • Opening and closing the store.

Supervisor

Cubby bakehouse
Gold Coast
10.2023 - 07.2024
  • Processed customer payments efficiently
  • Food and drink preparation
  • Waiting tables
  • Maintaining cafe cleanliness
  • Staff training and rosters
  • Overseeing daily operations
  • Resolved customer service issues promptly and courteously.
  • Opening and closing the store
  • End of day cashing up and reporting

Cafe supervisor

Frankie says
Melbourne
05.2020 - 08.2023
  • Greeted customers and provided customer service.
  • Processed transactions efficiently
  • Food and beverage preparation
  • Waiting tables
  • Catering and events
  • Managed daily operations, including staff scheduling
  • Opening and closing store
  • End of day reports

Store Manager

FRESH IS GOOD
Melbourne CBD
10.2018 - 04.2020
  • Customer service.
  • Overseeing daily operations.
  • Managing and hiring staff.
  • Stock management and ordering.
  • Staff rosters.
  • Preparing large orders and catering.
  • Ensuring cleanliness is up to standards.
  • Opening and closing the store.
  • Stocktaking.
  • End of day (cashing out and reports)

Education

INTRODUCTION TO TOURISM -

TAFE NSW

Certificate III matwork Pilates -

ESSENCE OF LIVING

Skills

  • POS System Operation
  • Safety and Cleanliness Standards
  • Strong Communication and Interpersonal Skills
  • Customer Service
  • Team work
  • Time management
  • Understanding Customer Needs
  • Verbal and Written Communication
  • Courteous
  • Efficient

Timeline

Retail Sales Assistant

Chemist warehouse
07.2024 - Current

Supervisor

Cubby bakehouse
10.2023 - 07.2024

Cafe supervisor

Frankie says
05.2020 - 08.2023

Store Manager

FRESH IS GOOD
10.2018 - 04.2020

INTRODUCTION TO TOURISM -

TAFE NSW

Certificate III matwork Pilates -

ESSENCE OF LIVING
Giuliana Mueller