Gloria Donaldson
Mangere
Summary
Kia ora, I’m Gloria a final-year Criminology student at Auckland University of Technology. I’m passionate about social justice, youth wellbeing, and creating supportive communities. With experience in peer mentoring, hospitality, and student leadership, I bring strong communication skills, a proactive attitude, and a genuine commitment to helping others succeed.
Overview
3
3
years of professional experience
Work History
Sales Associate
Doc Martens
04.2025 - Current
- Delivered excellent customer service by greeting customers, understanding their needs, and providing product advice
- Assisted customers with product selection, fitting, and purchases, ensuring a positive shopping experience
- Maintained visual merchandising standards by organizing and replenishing stock on the sales floor
- Processed sales transactions accurately using the point-of-sale system
- Handled customer inquiries and resolved issues professionally and efficiently
- Collaborated with team members to meet and exceed store sales targets
- Kept up-to-date with product knowledge, brand promotions, and new releases
Peer Mentor
Auckland University of Technology
01.2025 - Current
- Provided academic and personal support to fellow students navigating their degree programs
- Assisted mentees with study strategies, time management, and university resources to enhance their success
- Facilitated group discussions and one-on-one sessions to address challenges and build confidence
- Acted as a positive role model, fostering an inclusive and supportive learning environment
- Collaborated with university staff to identify students needing additional support and referrals
Food and Beverage Attendant
SKYCITY
03.2023 - Current
- Worked across various roles in hospitality, including bar and restaurant service.
- Responsible for setting up and managing logistics for conferences and events.
- Provided high-quality service during conferences, ensuring smooth operations and guest satisfaction.
- Developed strong multitasking and customer service skills in a fast-paced environment.
Student Ambassador
Auckland University of Technology
05.2023 - 01.2025
- Answered questions from visitors and potential students about university life.
- Led campus tours for prospective students every semester.
- Collaborated with other departments to promote student engagement.
- Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.
- Being a good role model and the face of Auckland University of Technology
T&G Worker
T&G
12.2022 - 02.2024
- Experienced in handling and lifting heavy objects efficiently and safely.
- Gained strong awareness of food safety protocols through working with fresh produce distributed to supermarkets nationwide.
- Developed excellent communication skills by interacting with team members from diverse cultural and linguistic backgrounds.
Education
High School Diploma -
Pukekohe High School
Pukekohe Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Communication
- Fast Learner
- Attention to Details
- Adaptability
Timeline
Sales Associate
Doc Martens
04.2025 - Current
Peer Mentor
Auckland University of Technology
01.2025 - Current
Student Ambassador
Auckland University of Technology
05.2023 - 01.2025
Food and Beverage Attendant
SKYCITY
03.2023 - Current
T&G Worker
T&G
12.2022 - 02.2024
High School Diploma -
Pukekohe High School
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