Grace Cooney

Transferred from Bunnings Warehouse Mount Maunganui to the Dunedin branch in early 2025, continuing as a casual employee while pursuing university studies.

• Assisted customers with product selection, ensuring excellent service and satisfaction.
• Operated point-of-sale systems efficiently, processing transactions accurately and promptly.
• Maintained store organization by restocking shelves and arranging displays to enhance product visibility.
• Implemented safety protocols, contributing to a secure shopping environment for customers and staff.
• Resolved customer inquiries and complaints effectively, fostering positive relationships and repeat business.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.

• Promoted a positive work environment through open communication channels, fostering a sense of teamwork among colleagues.
• Enhanced packing efficiency by implementing organized workstations and streamlined processes.
• Minimized waste through responsible usage of materials and efficient recycling practices.
• Checked food goods for quality to remove unwanted items and pack fresh goods.
• Wrapped and packed perishable food in boxes based on quality and quantity.
• Prepared food packaging boxes by folding and taping.
• Utilized safety equipment and gear while packaging food items.

• Monitored quality control of food and beverage products, maintaining high standards of presentation and taste.
• Conducted regular equipment maintenance checks, ensuring operational efficiency and minimizing downtime.
• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
• Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
• Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.