Grace Yang
Auckland
Summary
To seek and may to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Work with team work, sunshine, motivated and easy going.
Overview
18
18
years of professional experience
1
1
Three languange
1
1
Language
Work History
Immigration Assistant
Birdview Immigration
Auckland, New Zealand
09.2022 - 10.2022
- Translate document and communication skills.
- Organized overseas worker need and job position.
- Open Banking account, apply IRD number, pick up from airport.
- Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Developed comprehensive client case list and performed file maintenance to promote accuracy and information compliance.
- I worked here part time 20 hours a week with student visa and company very busy need full time worker.
Customer Service Representative
Lason Technologies
02.2016 - 12.2021
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally.
Human Resources Assistant
Hongmao Agensy CO.,LTD
Taipei, Taiwan
03.2005 - 11.2015
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
- Responded to employee inquiries regarding benefits and other HR topics.
- Created job descriptions on boards for vacant jobs.
Education
High School Diploma -
College of Language And Cultural Studies
Taipei, TaiwanHigh School Diploma -
Business Management
Jakarta, IndonesiaSkills
- P>Administrative support
- P>Client service and support
- P>Scheduling/Planning
- P>Immigration inquiries
Timeline
Immigration Assistant
Birdview Immigration
09.2022 - 10.2022
Customer Service Representative
Lason Technologies
02.2016 - 12.2021
Human Resources Assistant
Hongmao Agensy CO.,LTD
03.2005 - 11.2015
High School Diploma -
College of Language And Cultural Studies
High School Diploma -
Business Management
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