Gracia Howes
Auckland,AUK
Summary
At Woolworths Supermarket, excelled as a Checkout Operator by enhancing customer satisfaction through efficient transaction processing and maintaining a clean environment. Demonstrated exceptional teamwork and pressure management, contributing significantly to streamlining peak hour operations. Skilled in operating cash registers and addressing customer complaints, I played a key role in improving store presentation and inventory management.
Overview
2
2
years of professional experience
Work History
Checkout Operator
Woolworths Supermarket
09.2022 - Current
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
- Restocked and organized merchandise in front lanes.
- Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Nursing
MIT
Manukau, NZ2027
NCEA - NCEA
Howick College
Auckland, NZ08.2022
Skills
- Working under pressure
- Team work
- Operating Cash Registers
- Dealing with Customer Complaints
- Team contribution
- Maintaining cleanliness
- Handling Returns and Exchanges
- Bagging items properly
- Merchandise Stocking
Timeline
Checkout Operator
Woolworths Supermarket
09.2022 - Current
Nursing
MIT
NCEA - NCEA
Howick College