GURINDERJEET SINGH PANNU
Takanini,Auckland
Summary
Highly motivated and adaptable professional with over 10 years of experience in the hospitality industry. Demonstrated expertise in roles such as supervisor, store manager, barista, and all-rounder. Committed to continuous growth and eager to expand skill set through exploring new opportunities in diverse industries. Known for quick learning and hands-on approach, excelling in high-pressure environments and consistently delivering exceptional results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Cafe Manager
The Coffee Club Takanini
01.2015 - 01.2025
- Maintained high satisfaction rates among clients.
- Managed inventory organization and placement.
- Executed start-to-end processes for opening and closing tills efficiently.
- Managed and mitigated customer issues effectively.
- Provided excellent customer service in fast-paced environment.
- Streamlined processes for efficient and prompt alcoholic beverage service.
- Supervised workforce to meet project goals.
- Ensured compliance with food safety protocols and regulations.
- Oversaw development programs to increase team efficiency.
Security
Armguard Security
01.2020 - 01.2020
- Ensured security by locking up parks and beaches at night.
FOH all rounder/ barista
The Coffee club Auckland
01.2014 - 01.2015
- Maintained cleanliness of work areas and equipment to ensure hygienic conditions.
- Served food to customers promptly.
- Processed customer requests with accuracy and efficiency.
Goods Packer
Blue Collar
01.2014 - 01.2015
- Food packing
- Helping in production line
Education
Diploma - Travel and Tourism Level7
NTECH
Auckland, AUK01.2014
Skills
- Barista skills
- Customer engagement
- Coffee shop operations
- Customer experience management
Certification
LCQ
Workout, running, hockey
Regular workout
Languages
English
Elementary
Timeline
Security
Armguard Security
01.2020 - 01.2020
Cafe Manager
The Coffee Club Takanini
01.2015 - 01.2025
FOH all rounder/ barista
The Coffee club Auckland
01.2014 - 01.2015
Goods Packer
Blue Collar
01.2014 - 01.2015
LCQ
Diploma - Travel and Tourism Level7
NTECH
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