Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gurpreet Kaur

40 Pine Avenue , Bader , Hamilton,New Zealand

Summary

RELIABLE & DEDICATED CUSTOMER SERVICE REPRESENTATIVE

Reliable Checkout Operator with solid cashiering and customer service background. Possess strong skills in retail operations, efficient handling of transactions, and providing prompt courteous service to customers. Proven record in contributing positively to customer satisfaction and business success through effective cash management and team collaboration.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Checkout Operator/ Self Checkout

Pak'n Save
Hamilton, New Zealand
11.2022 - Current
  • Scan items
  • Weighing and pricing fruit & vegetables
  • Checking customers ages for restrictions items like alcohol
  • Take payments & handling cash
  • Working quickly in busy environment
  • Process returns and exchanges
  • Assist customers with locating items
  • Assist customers at self checkout(Scanning/ Weighing,payments issues)
  • Serve multiple customers at self checkout
  • Correct computer error
  • Maintain pleasant interaction with customers
  • Greeting customers & provide excellent customer service
  • Regularly clean the screens and the area

Customer Service & Food Prep

Kebablicious
Hamilton, New Zealand
08.2019 - 10.2022
  • Taking customer orders & preparing food orders
  • Receive, prepare & dispatch phone & Uber Eats orders
  • Preparation of all food products (e.g., meats, salads & sauces)
  • Inventory management and inventory ordering
  • Store hygiene
  • Store opening & closing.

Inventory Packer (Contract Role)

Link2 Service
Auckland, New Zealand
07.2019 - 08.2019
  • Merchandise selection & packaging
  • Shelving & stacking carts
  • Product labeling
  • Sealing bottles on a high-speed production line.

Customer Service Representative

Pizza Station
Otara, New Zealand
09.2018 - 06.2019
  • Greeted customers & recorded orders on the POS
  • Took phone & Uber Eats orders
  • Pizza prep & pizza making (included side orders)
  • Made pizza dough and prepared pizza bases
  • Inventory management & ordering
  • Store hygiene
  • Opened & closed the store.

Customer Service Representative

Gull Fuel NZ
Otara, New Zealand
05.2018 - 08.2018
  • Greeting customers & taking pump & merchandise payments
  • Handling POS (cash, electronic & voucher payments)
  • Handling phone orders
  • Managing customer issues
  • Looking after merchandise displays, including food displays
  • Food preparation (sandwiches, wraps, etc.)
  • Barista services
  • Stocking both dry goods and chilled goods
  • Store hygiene.

Education

Graduate Diploma - Applied Management

Otago Polytechnic
Auckland
01.2019

Bachelor of Commerce -

Chaudhary Charan Singh (CCS) University
Meerut, India
01.2015

Skills

  • Customer service
  • Self checkout assistance
  • Team collaboration
  • Handling returns and exchanges
  • POS system operation

References

  • Mrs. Sanjeshni Nair, Seafood manager (New world )022 510 4661
  • Mrs.Neha ladva Duty Manager, Pak’n Save, +64 20 424 0198

Timeline

Checkout Operator/ Self Checkout

Pak'n Save
11.2022 - Current

Customer Service & Food Prep

Kebablicious
08.2019 - 10.2022

Inventory Packer (Contract Role)

Link2 Service
07.2019 - 08.2019

Customer Service Representative

Pizza Station
09.2018 - 06.2019

Customer Service Representative

Gull Fuel NZ
05.2018 - 08.2018

Graduate Diploma - Applied Management

Otago Polytechnic

Bachelor of Commerce -

Chaudhary Charan Singh (CCS) University
Gurpreet Kaur